Orthodontic Front Desk & Patient Experience Coordinator

Vitana Pediatric & Orthodontic Partners; Marlboro Township (NJ); On-site; USD 34,000 - 41,000; Full time

Job summary

Vitana Pediatric & Orthodontic Partners in Marlboro Township, NJ, is seeking a friendly, organized Orthodontic Front Desk & Patient Coordinator with a DentalMonitoring focus. This role blends warm front-office service with digital workflow support to keep families engaged and appointments running smoothly.

The ideal candidate communicates well, adapts to new technology, and takes ownership of administrative tasks, DM dashboard monitoring, patient follow-up, onboarding, and coordination with the

Qualifications

• High school diploma or equivalent required.
• College education in a relevant field preferred.
• Dental/orthodontic or healthcare experience preferred.
• Strong written and verbal communication.
• Comfortable learning new technology and dashboards.
• Highly organized, proactive and dependable.

Responsibilities

• Manage front-office customer service and DM workflow.
• Monitor DentalMonitoring dashboards and patient communication.
• Onboard and coordinate with the clinical team.
• Support scan follow-up and patient engagement.
• Ensure high-quality patient experience.

Skills

Communication skills

Tech-savvy

Organized

Customer service

Education

High school diploma

College education (preferred)

Tools

DentalMonitoring

Job description

Vitana Pediatric & Orthodontic Partners in Marlboro Township, NJ, is seeking a friendly, organized Orthodontic Front Desk & Patient Coordinator with a DentalMonitoring focus. This role blends warm front-office service with digital workflow support to keep families engaged and appointments running smoothly.

The ideal candidate communicates well, adapts to new technology, and takes ownership of administrative tasks, DM dashboard monitoring, patient follow-up, onboarding, and coordination with the