Orthodontic Front Desk Concierge: Welcome & Scheduling

Bluetree Practice Services; Modesto (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive Wage

Paid Time Off

Healthcare Coverage

401(k) with Company Match

Career Growth

Job summary

Legendary Orthodontics in Modesto, CA is looking for an enthusiastic, customer-focused Front Desk Team Member to join our growing practice. You’ll greet patients, check-in, and set expectations for visits in a fast-paced environment.

Greet arriving patients warmly, answer inquiries, verify information, and coordinate with clinical staff to keep a cheerful daily schedule. This role emphasizes great communication, teamwork, and a friendly, helpful presence.

Qualifications

• Experience: 1–3 years of customer service experience (retail, hospitality, medical, or dental backgrounds are welcome!).
• Phone Skills: Hands-on experience handling multi-line telephone systems.
• Core Qualities: Strong communication skills, a warm and welcoming presence, a collaborative spirit, and an eagerness to learn and grow.
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly adhere to CDC, OSHA, and ADA safety guidelines.

Responsibilities

• First Impressions & Patient Welcome: Greet arriving patients with warmth and positive energy, guide families through check-in, and set expectations for their visits.
• Patient Communication: Communicate clearly and warmly with patients and families to answer inquiries, verify information, and explain appointment details.
• Scheduling & Call Management: Handle multi-line phone systems with ease, confirm upcoming visits, and schedule patient appointments efficiently.
• Practice Collaboration: Work hand-in-hand with clinical staff and doctors to ensure a smooth, cheerful daily schedule flow.

Job description

Legendary Orthodontics in Modesto, CA is looking for an enthusiastic, customer-focused Front Desk Team Member to join our growing practice. You’ll greet patients, check-in, and set expectations for visits in a fast-paced environment.

Greet arriving patients warmly, answer inquiries, verify information, and coordinate with clinical staff to keep a cheerful daily schedule. This role emphasizes great communication, teamwork, and a friendly, helpful presence.