Orthodontic Financial Coordinator

Pediatric-Dental-Associates-; Bentonville (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Short-term disability

Orthodontic care

Training & development

Community outreach

Job summary

Pediatric-Dental-Associates- is seeking an Orthodontic Finance Coordinator for our Bentonville office to ensure a smooth financial experience for patients. You will verify insurance, prepare contracts and payment plans, submit claims, and manage balances while supporting front office and clinical teams.

Ideal candidates have experience with dental or orthodontic billing, strong attention to detail, excellent communication, and the ability to juggle multiple software systems in a fast-paced

Qualifications

• Experience in dental or orthodontic insurance and billing preferred.
• Knowledge of Medicaid and private dental insurance verification.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Comfortable working with multiple software systems and insurance portals.

Responsibilities

• Verify orthodontic insurance benefits.
• Prepare patient contracts, payment plans, and financial arrangements.
• Submit insurance claims, pre-authorizations, and appeals.
• Process insurance payments, EOBs, and account reconciliations.
• Review patient balances and communicate financial responsibilities.
• Coordinate with front office and clinical staff to ensure seamless patient care.
• Monitor outstanding insurance claims and follow up on delayed payments.
• Handle patient financial questions by phone, email, and in person.
• Maintain accurate financial records and reports.
• Assist with monthly account maintenance, refunds, and financial reporting.

Skills

Attention to detail

Customer service

Communication skills

Software systems

Tools

Billing software

Insurance portals

Job description

Are you detail-oriented, organized, and passionate about helping patients navigate their orthodontic treatment? We're looking for an Orthodontic Finance Coordinator to join our Bentonville office team! This position plays a vital role in ensuring a smooth financial experience for our patients while working closely with our clinical and administrative teams.

What You'll Do

• Verify orthodontic insurance benefits.
• Prepare patient contracts, payment plans, and financial arrangements.
• Submit insurance claims, pre-authorizations, and appeals.
• Process insurance payments, EOBs, and account reconciliations.
• Review patient balances and communicate financial responsibilities.
• Coordinate with front office and clinical staff to ensure seamless patient care.
• Monitor outstanding insurance claims and follow up on delayed payments.
• Handle patient financial questions by phone, email, and in person.
• Maintain accurate financial records and reports.
• Assist with monthly account maintenance, refunds, and financial reporting.

What We're Looking For

• Experience in dental or orthodontic insurance and billing preferred, but not required.
• Knowledge of Medicaid and private dental insurance verification.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Comfortable working with multiple software systems and insurance portals.
• Ability to prioritize tasks in a fast-paced environment.
• Professional, dependable, and team-oriented.

What we offer:

• 50% employer contribution toward employee health insurance
• Medical, dental, and vision insurance
• Supplemental insurance, including short-term disability and life insurance
• $25,000 employer-paid life insurance policy
• Safe Harbor 401(k) plan
• Complimentary orthodontic care for employees
• Ongoing professional training and development
• Paid community outreach opportunities and fun staff events

If you enjoy problem-solving, working with numbers, and providing exceptional customer service, we'd love to hear from you!