Orthodontic Dental Treatment Coordinator

Lightwave Dental; Asheville (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in orthodontics is seeking a Dental Treatment Coordinator to enhance patient experiences. This role involves educating patients on treatment plans, managing appointments, and ensuring accurate patient accounts. The ideal candidate will have a strong background in customer service and front office operations, particularly in a dental environment. Join a dedicated team that values continuous learning and offers a comprehensive benefits package, including health and dental benefits, 401(k), and paid time off. This is an exciting opportunity to contribute to a practice committed to delivering exceptional care and fostering positive patient relationships.

Benefits

Health Benefits

Dental Benefits

401(k)

Paid Time Off

Holiday Pay

Qualifications

• Minimum of two years of front office experience in a dental setting.
• Strong knowledge of dental software is preferred.

Responsibilities

• Educate patients about treatment plans and verify insurance.
• Schedule appointments and manage patient accounts efficiently.
• Support marketing activities to attract new patients.

Skills

Patient Education

Customer Service

Appointment Scheduling

Insurance Verification

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Dental Software

Job description

Orthodontic Dental Treatment Coordinator

Lightwave Dental

Orthodontic Dental Treatment Coordinator

At Blue Ridge Orthodontics in Asheville, our focus is changing our patients' smiles to the healthy, straight, beautiful ones that they've always wanted. We understand that choosing orthodontic care is a big decision. We offer our patients the highest standard of care by ensuring equipment is the most up-to-date available. Our staff and doctors regularly attend continuing education classes and seminars on clinical orthodontic care, practice management, and customer service.

Job Description

We are looking for a Dental Treatment Coordinator team member who will:

• Educate, consult, and present patient treatment plans.
• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Enter information on dental software in patient accounts.
• Ensure and review entire patient accounts for complete and accurate information.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet and check patients in and out, before and after treatment.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay, and paid time off.