Orthodontic Care Coordinator & Clinic Efficiency Lead

University at Buffalo; Buffalo (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

University at Buffalo' School of Dental Medicine seeks an Orthodontic Treatment Coordinator to support administrative tasks, patient care, and efficient clinic workflow in the implant center. The role reports to the Senior Director of Clinical Affairs and collaborates with the implant center director.

The coordinator will manage treatment starts, patient education, records, referrals, and documentation to ensure smooth progression of care while assisting leadership with operational performance

Responsibilities

• Serve as the primary coordinator for the orthodontic clinic, working closely with faculty, residents, dental assistants, front desk staff, and patients.
• Coordinate treatment starts and support patient progression through all phases of care.
• Monitor patient records and treatment workflows to identify and address delays, incomplete requirements, or barriers to care.
• Patient education along with facilitating consultations, referrals, records management, and other documentation necessary for treatment progression.
• Support workflow standardization and process improvement initiatives to enhance clinic efficiency and patient experience.
• Assist program and clinic leadership in monitoring operational performance, patient volume, scheduling efficiency, and other clinical needs; perform additional duties as assigned.

Job description

University at Buffalo' School of Dental Medicine seeks an Orthodontic Treatment Coordinator to support administrative tasks, patient care, and efficient clinic workflow in the implant center. The role reports to the Senior Director of Clinical Affairs and collaborates with the implant center director.

The coordinator will manage treatment starts, patient education, records, referrals, and documentation to ensure smooth progression of care while assisting leadership with operational performance