Dental School Patient Services Coordinator

University at Buffalo; Buffalo (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The University at Buffalo's School of Dental Medicine seeks a Patient Manager to coordinate scheduling for students and faculty, manage patient records, and ensure timely patient care within the dental clinic.

The role reports to the Patient Manager Lead and requires strong organization, attention to detail, and the ability to communicate with patients, students, and clinical staff. Standard work hours apply Monday through Friday.

Qualifications

• Responsibilities include coordinating scheduling for students and faculty.
• Managing patient records and communications.
• Assisting with patient education and clinic workflows.

Responsibilities

• Manage / Schedule patients for students.
• Schedule follow-up patient appts (as determined by faculty & assigned student).
• Maintain and understand faculty clinic coverage.
• Provide patient education.
• Coordinate schedule changes with students, clinical staff and clinic faculty.
• Manage forms, referrals, screening, cancellations and reschedules as needed.
• Create patient charts and verify insurance as needed.
• Attend scheduled meetings 4-5 times each semester.
• Schedule recall appointments.

Job description

The University at Buffalo's School of Dental Medicine seeks a Patient Manager to coordinate scheduling for students and faculty, manage patient records, and ensure timely patient care within the dental clinic.

The role reports to the Patient Manager Lead and requires strong organization, attention to detail, and the ability to communicate with patients, students, and clinical staff. Standard work hours apply Monday through Friday.