Orthodontic Assistant

LOA Orthodontics; Lancaster (Lancaster County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Rx

Dental coverage

Vision coverage

401(k) with match

Monthly bonus opportunities

Flexible spending accounts

Health savings accounts

Employee assistance program

Job summary

LOA Orthodontics is seeking an Orthodontic Assistant to support the doctor team and patients with professional, friendly care. The role includes chairside assistance, taking X-rays, and preparing and sterilizing equipment.

Benefits include medical, dental, vision, 401(k) with match, and a monthly bonus opportunity. High school diploma and 1–3 years related experience preferred. This is an on-site, full-time position with potential for ongoing learning and growth.

Qualifications

• Knowledge of orthodontics and treatment appliances.
• Strong customer service and communication skills.
• Ability to take X-rays and document patient notes accurately.

Responsibilities

• Establish rapport with patients and provide high level of customer service.
• Educate patients on orthodontic care and treatment practices.
• Assist chairside with placement/removal of appliances.
• Take X-rays and photos, fabricate retainers as needed.
• Maintain patient charts and transcribe doctor notes.

Skills

Ortho knowledge

Patient service

Communication skills

Integrity

Confidentiality

Education

High School Diploma

Tools

X-ray equipment

Job description

The Orthodontic Assistant is a pivotal role to LOA Orthodontics and serves as the primary supporting person to our doctor team. This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team.

In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options .

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
• Educate the patients on orthodontic care and treatment practices
• Work chairside with patient care including assisting in placing and removing orthodontic appliances
• Taking X-Rays, pictures, fabricating retainers
• Maintain patients’ charts and transcribe the doctor notes accurately
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment
• Be receptive to coaching and training from doctors to better develop skillset
• Other duties as required

Knowledge, Skills and Abilities:

• Knowledge of Orthodontics and associated treatment appliances and equipment used
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment
• Understand and can effectively communicate techniques utilized in the Orthodontic field
• Have excellent written and oral communication skills
• Compassion and high level of service for our patients, parents, and staff
• Integrity, always doing the right thing
• Ability to handle confidential information and protect patient confidentiality
• Dependable, reliable to be at work when scheduled
• Able to stay organized and follow instruction
• Professional manner and appearance at all times

Education and Experience

• High School Diploma, GED or equivalent
• 1-3 Years Relative Experience

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.

As set forth in LOA Orthodontics’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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