Ortho Scheduling Coordinator — Patient Experience Lead

Fredericksburg Orthodontics; Fredericksburg (VA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO

Company-paid STD/LTD

401(k) with up to 4% company match

Job summary

Fredericksburg Orthodontics in Fredericksburg, VA is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to thrive in a fast-paced orthodontic setting and deliver exceptional patient experiences. This full-time role pays $19-$23 per hour.

You will greet patients, answer calls, manage the provider schedule, process payments, verify benefits, and coordinate communication between patients, doctors and the clinical team.

Qualifications

• 1–2 years of experience in a dental or orthodontic front office (preferred).
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification, patient scheduling, and dental office workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer incoming calls and assist patients with scheduling and appointment questions.
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.

Skills

Scheduling coordination

Front desk reception

Patient communication

Insurance verification

Dentrix

Eaglesoft

Open Dental

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Fredericksburg Orthodontics in Fredericksburg, VA is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to thrive in a fast-paced orthodontic setting and deliver exceptional patient experiences. This full-time role pays $19-$23 per hour.

You will greet patients, answer calls, manage the provider schedule, process payments, verify benefits, and coordinate communication between patients, doctors and the clinical team.