Ortho Scheduling Coordinator

Bon Secours; Midlothian (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bon Secours in Virginia is seeking a Scheduling Specialist for Orthopedic Services of Midlothian. The role coordinates patient testing and procedures, interfaces with physician offices and staff, and enters scheduling data into the hospital system.

The position requires a high school diploma or equivalent, with an associate degree preferred. Strong accuracy, attention to detail, and customer service are essential for timely, coordinated patient care.

Qualifications

• High school diploma or equivalent is required.
• Associate degree in business, healthcare, or related field is preferred.
• Combination of post-secondary education and experience.

Responsibilities

• Coordinates and schedules patient testing or procedures, including interacting with physician offices, other health care providers and staff to ensure patients are scheduled as soon as possible.
• Obtains scheduling orders, instructs patients, and enters data into the hospital computer system.
• Gathers, updates, and maintains daily records of scheduled patients.
• Demonstrates knowledge of provider and non-provider payers and communicates to patient, physician, precertification, and other appropriate departments.
• Maintains statistical data for department supervisor as requested to determine scheduling volume, patient types, and number procedures.
• Gathers and interprets relatively complex patient data from physician offices and/or patient daily to enable scheduling of testing, surgical procedures, and pre-certification when required.
• Provides physician office staff and/or patient with hospital approved instructions regarding test preparation.
• Enters patient scheduling information into computer, updates patient demographic and insurance information and provides pre-registration forms.
• Used as a resource in resolving testing/procedures discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling.
• Checks for medical necessity for patients at time of scheduling.
• Works with departments to schedule stat patients.
• Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible.
• Compiles and prepares statistical data as requested.
• Promotes strong customer focus and handles all calls with professionalism.

Education

High school diploma or equivalent (required)

Associate degree in business, Healthcare, or related field (preferred)

Combination of post-secondary education and experience

Job description

Bon Secours in Virginia is seeking a Scheduling Specialist for Orthopedic Services of Midlothian. The role coordinates patient testing and procedures, interfaces with physician offices and staff, and enters scheduling data into the hospital system.

The position requires a high school diploma or equivalent, with an associate degree preferred. Strong accuracy, attention to detail, and customer service are essential for timely, coordinated patient care.