Ortho Front Desk Coordinator: Patient Concierge

Smile Doctors; Centerville (OH); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Burke Orthodontics in Centerville, OH is seeking a Front Desk Coordinator I to join a growing team. You will greet patients, verify insurance, manage appointments, handle payments, and support marketing initiatives to help the practice run smoothly.

The role requires a High School Diploma or equivalent and about one year of administrative experience; bilingual candidates are a plus. On-site position with competitive salary and benefits.

Qualifications

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine the nature of visit and notify appropriate team member(s).
• Perform various administrative duties.
• Welcome visitors and provide information about clinic features. Answer, screen, and route calls as needed.
• Check-in and collect general information from patients on first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print or reprint appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation.

Skills

Verbal communication

Written communication

Education

High School Diploma

Job description

Burke Orthodontics in Centerville, OH is seeking a Front Desk Coordinator I to join a growing team. You will greet patients, verify insurance, manage appointments, handle payments, and support marketing initiatives to help the practice run smoothly.

The role requires a High School Diploma or equivalent and about one year of administrative experience; bilingual candidates are a plus. On-site position with competitive salary and benefits.