Ortho Clinic Front Desk & Patient Care Coordinator

CHI; Park Rapids (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI St. Joseph's Health in Park Rapids, MN is seeking a Clinic Receptionist to support our Primary Care & Ortho Clinic. You will greet patients, register them, manage appointments, and handle insurance information with confidentiality and professionalism.

Join a busy team in a 25-bed, critical access hospital environment. You will use Google Docs/Sheets/Drive and an EMR system while providing courteous service and accurate administrative support to ensure smooth clinic operations.

Qualifications

• High School graduate or GED.
• Experience as an administrative assistant, receptionist, registration, and/or scheduling in a clinical setting.

Responsibilities

• Patient intake & registration: manage check-in, complete paperwork, file documentation.
• Appointment management: schedule visits, confirm upcoming appointments, communicate prep requirements.
• Financial processing: collect copays/deductibles and handle patient payments.
• EMR maintenance: scan/digitize IDs, referrals, insurance cards in the EMR system.
• Front office communication: answer calls and relay information per clinic policies.
• Check-out & continuity of care: schedule follow-ups and finalize visit tasks.

Skills

Receptionist experience

Administrative support

Customer service

Education

High School diploma or GED

Tools

Google Docs

Google Sheets

Google Drive

EMR system

Job description

CHI St. Joseph's Health in Park Rapids, MN is seeking a Clinic Receptionist to support our Primary Care & Ortho Clinic. You will greet patients, register them, manage appointments, and handle insurance information with confidentiality and professionalism.

Join a busy team in a 25-bed, critical access hospital environment. You will use Google Docs/Sheets/Drive and an EMR system while providing courteous service and accurate administrative support to ensure smooth clinic operations.