Orlando Resort Shuttle Driver — Guest Service Pro

Career Site Brand; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vacc

Tuition Reimbursement & Continuing Ed

Job summary

Holiday Inn Club Vacations in Kissimmee, FL is seeking a Shuttle Driver to safely transport guests, owners, and team members while delivering outstanding guest service.

You will operate company vehicles, assist with luggage, coordinate transportation requests, and support dispatcher tasks as needed. The role requires a valid driver's license, 21+ years of age, and physical ability to lift 50-75 lbs, with CDL endorsement preferred but not required.

Qualifications

• Must be at least 21 years of age.
• Valid driver’s license required (minimum 3 years driving experience).
• CDL with passenger endorsement preferred but not required.
• Strong knowledge of the Orlando area, attractions, and local activities.
• Excellent verbal communication and customer service skills.
• Multilingual ability is a plus.
• Ability to repeatedly lift 50-75 lbs. as needed.
• Comfortable working outdoors in various weather conditions.

Responsibilities

• Safely transport guests, owners, and team members while providing exceptional customer service.
• Operate company vehicles in safety standards, traffic laws, and company policies.
• Assist with passenger boarding and luggage handling.
• Support Bellperson duties as needed, including greeting guests, assisting with luggage, providing resort information, wayfinding, and maintaining a welcoming arrival area.
• Coordinate transportation requests using company systems, communicate with drivers and guests, monitor schedules, and support Dispatcher functions as needed.
• Perform vehicle inspections, maintain cleanliness, report maintenance concerns, and follow all safety, transportation, and company requirements.
• Complete required documentation, training, and other duties as assigned to support department operations and guest experience.

Skills

Verbal communication

Customer service

Job description

Holiday Inn Club Vacations in Kissimmee, FL is seeking a Shuttle Driver to safely transport guests, owners, and team members while delivering outstanding guest service.

You will operate company vehicles, assist with luggage, coordinate transportation requests, and support dispatcher tasks as needed. The role requires a valid driver's license, 21+ years of age, and physical ability to lift 50-75 lbs, with CDL endorsement preferred but not required.