Orlando Inside Sales & Service Specialist

Hajoca Corporation; Orlando (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Accident, Hospital Indemnity, and life

Paid vacation, holidays, and sick time

401(k)

Tuition benefits

Profit-sharing program

Job summary

Hajoca Corporation in Orlando, FL is seeking an Inside Sales & Service Representative to deliver exceptional customer experiences, process telephone orders, and contribute to sales growth at the local Profit Center.

You will support the Profit Center Manager in setting revenue targets, build lasting relationships with customers and vendors, and upsell where appropriate. A minimum of 1 year in customer service or inside sales is preferred, with strong Microsoft Office skills.

Qualifications

• 1 year of experience in customer service or inside sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center preferred.

Responsibilities

• Meet or exceed the sales targets established by your Manager.
• Accurately process Sales Orders and Bids generated through telephone sales transactions.
• Assist customers who pick up their order at our Profit Center.
• Find innovative ways to grow sales with existing customers and become their trusted advisor.
• Generate sales leads that develop into new customers.
• Identify opportunities for value-added services and articulate our solutions.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
• Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Skills

Customer service

Inside sales

Microsoft Office

Upselling

English fluency

Job description

Hajoca Corporation in Orlando, FL is seeking an Inside Sales & Service Representative to deliver exceptional customer experiences, process telephone orders, and contribute to sales growth at the local Profit Center.

You will support the Profit Center Manager in setting revenue targets, build lasting relationships with customers and vendors, and upsell where appropriate. A minimum of 1 year in customer service or inside sales is preferred, with strong Microsoft Office skills.