Orlando Customer Analytics & Strategy Lead

Red Lobster, Inc.; Orlando (FL); On-site; USD 85,000 - 115,000; Full time

Job summary

A prominent dining and hospitality company is seeking a highly analytical Manager of Customer Analytics & Strategy to enhance customer engagement and optimize marketing performance. The ideal candidate will possess deep expertise in customer segmentation, CRM analytics, and data visualization, along with strong SQL skills. This position requires 6-10 years of related experience and involves leading data-driven initiatives to inform business strategies. Candidates must be local to Orlando and ready to work in the office four days a week.

Qualifications

• 6-10 years of experience in customer analytics, data science, or marketing analytics roles.
• Experience with digital media measurement, attribution, or cross-channel reporting.
• Demonstrated ability to connect data insights into business strategy and measurable outcomes.

Responsibilities

• Lead the development and execution of customer analytics strategies.
• Extract and analyze large customer datasets using SQL.
• Build and maintain attribution models and performance dashboards.

Skills

Customer segmentation

CRM analytics

SQL

Data visualization tools

Statistical modeling techniques

Communication and presentation skills

Education

Bachelor's degree in Economics, Statistics, Mathematics, or related field

Tools

SQL

R

Tableau

Adobe Analytics

Snowflake

Job description

A prominent dining and hospitality company is seeking a highly analytical Manager of Customer Analytics & Strategy to enhance customer engagement and optimize marketing performance. The ideal candidate will possess deep expertise in customer segmentation, CRM analytics, and data visualization, along with strong SQL skills. This position requires 6-10 years of related experience and involves leading data-driven initiatives to inform business strategies. Candidates must be local to Orlando and ready to work in the office four days a week.