Orientation Coordinator

USA Truck, Inc.; Tipp City (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

USA Truck, Inc. is seeking a Driver Orientation Instructor to ensure the smooth delivery of our orientation curriculum and testing processes. You will guide new driver teams through procedures, curricula, and documentation to help them perform effectively in their roles.

The role requires DOT physicals, a high school diploma, strong communication, and ability to lead group presentations. You will coordinate classes, support participants, and maintain orientation supplies in a fast-paced setting.

Qualifications

• Meet DOT physical requirements.
• High school diploma or equivalent.
• Excellent communication skills and ability to conduct group presentations.
• Two years of transportation related experience.

Responsibilities

• Accurately present approved material in a professional and positive manner.
• Ensure on time completion of scheduled classes and forms.
• Confirm successful completion of required activities, exams, paperwork, etc.
• Manage class participants and the overall classroom setup to ensure an effective learning atmosphere is maintained.
• Effectively resolve complaints, requests and questions.
• Maintain proper inventory of supplies needed to conduct orientation processes.
• Conduct road test evaluations, Smith System Training, and drive company shuttle vans as needed.
• Inspect New OTR Truck Assignments.
• Provide exceptional customer service to all driver candidates.
• May be responsible for supervision of assigned staff.

Skills

Communication skills

Public speaking

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Driver Orientation Instructor is responsible for ensuring the proper completion of all classroom presentations and forms. This position is also responsible for guiding new driver team members through the company orientation procedures, curriculum and testing processes to provide them the information needed to effectively and efficiently function in their role.

PRINCIPAL ACCOUNTABILITIES

• Accurately present approved material in a professional and positive manner.
• Ensure on time completion of scheduled classes and forms.
• Confirm successful completion of required activities, exams, paperwork, etc.
• Manage class participants and the overall classroom setup to ensure an effective learning atmosphere is maintained.
• Effectively resolve complaints, requests and questions.
• Maintain proper inventory of supplies needed to conduct orientation processes.
• Conduct road test evaluations, Smith System Training, and drive company shuttle vans as needed.
• Inspect New OTR Truck Assignments.
• Provide exceptional customer service to all driver candidates.
• May be responsible for supervision of assigned staff.

Qualifications and Education Requirements

• Meet DOT physical requirements
• High school diploma or equivalent
• Excellent communication skills and ability to conduct group presentations
• Two years of transportation related experience

Preferred Skills

• Proficiency in Microsoft Office
• Knowledge of DOT and Federal Employment regulations related to the hiring process
• Ability to deliver exceptional service through positive engagement and patience
• Ability to work in a team environment to continuously improve results
• Ability to promote a culture of trust and safety