Organized Retail Crime Agent

Security Industry Specialists; Burlingame (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) for eligible employees

Paid Time Off

Growth opportunities

Job summary

Security Industry Specialists in Burlingame, CA is seeking a Loss Prevention Specialist to deter theft, perform arrests as needed, and help maintain a safe shopping environment. This position reports to the Regional Security Retail Manager and is a full-time role.

The role includes undercover surveillance, asset recovery, incident reporting, and potential court testimony. Two+ years of loss prevention experience and knowledge of PC/iOS hardware and CCTV are required, with flexible shifts and

Qualifications

• Two plus years loss prevention experience.
• Proficient in PC and iOS hardware and software.
• General operating knowledge of retail security camera equipment and CCTV.
• Complete and maintain state guard certification as prescribed by state law.
• Dependable team player with customer service focus.
• Flexible to work any shifts and overtime when needed.

Responsibilities

• Conduct undercover surveillance to detect and apprehend shoplifters.
• Recover assets and/or make safe apprehensions.
• Maintain compliance with laws and company policies on apprehensions, search and seizure, and evidence preservation.
• Prepare incident reports for thefts, recoveries, and related activities.
• Testify in court if required.
• Perform other related duties as needed.

Skills

Loss prevention experience

Customer service

Flexible shifts

Undercover surveillance

Team player

Education

State guard certification

Tools

PC hardware

iOS hardware/software

CCTV knowledge

Job description

Job Details

• Location: Burlingame, CA 94010
• Position Type: Full Time
• Salary Range: $24.00 - $24.00 Hourly

About the role

The Loss Prevention Specialist provides additional support to the retail operations by deterring theft and performing arrests as necessary. Loss Prevention Specialists ensure that the client, its associates, and customers are provided with a safe and pleasant working and shopping environment. This position reports to the Regional Security Retail Manager of the area to which they are assigned.

Responsibilities

• Conduct undercover surveillance to detect and apprehend shoplifters
• Recover assets and/or make safe apprehensions
• Maintain strict compliance with the law and company policies concerning apprehensions, search and seizure, and the preservation of evidence
• Prepare incident reports related to all theft incidents, merchandise recoveries, and other activities as assigned
• Testify in court concerning any criminal or civil case
• Perform other related duties as required

Qualifications

• Two plus years loss prevention experience
• Proficient in PC and iOS hardware and software
• General operating knowledge of retail security camera equipment and CCTV
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Dependable team player with business maturity and enthusiasm with the ability to deliver a high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon‑Sun) and willingness to assist the team with overtime when needed

Benefits

• $24 per hour
• Health, Dental, Vision, and 401(k) for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunities for growth

Private Patrol Operator #PPO 13936

Private Investigator #PI 2806

Security Industry Specialists, Inc. is an Equal Opportunity Employer