Loss Prevention Agent

SIRIBOE PROTECTION SERVICE LLC; Philadelphia (Philadelphia County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

SIRIBOE PROTECTION SERVICE LLC in Philadelphia, PA seeks a Loss Prevention Agent to deter shoplifters and maintain safety on the retail floor. You will observe customer behavior, document incidents, and collaborate with staff to uphold a secure store environment.

The ideal candidate can confidently confront problematic customers, works well independently, and maintains integrity and professionalism while protecting company assets.

Qualifications

• Previous experience with loss prevention in a retail setting desired.
• Ability to confidently confront problem customers and step in during negative interactions.
• Familiarity with Microsoft Office and loss prevention software

Responsibilities

• Watch footage, walk the sales floor, and converse with staff to help identify shoplifting and fraud attempts
• Identify fraudulent activity with returns or customer interactions
• Protect company assets from shrinking both internally and externally
• Assist staff as needed with problem customers or negative interactions
• Write accurate reports about daily activities and interactions with customers
• Loop in law enforcement on issues as needed

Job description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Loss Prevention Agent to join our team! As a Loss Prevention Agent, you will be spending most of your shift on the retail floor, observing customers and maintaining a strong presence to deter and prevent shoplifters or fraudulent activities. You will also be maintaining accurate reports of incidents within the store, working closely with staff to create a positive environment, and handling any potential shoplifters. The ideal candidate is someone who has no problems confronting potential shoplifters or fraudulent shoppers, can work well independently, and can maintain a high level of integrity and professionalism.

Responsibilities

• Watch footage, walk the sales floor, and converse with staff to help identify shoplifting and fraud attempts
• Identify fraudulent activity with returns or customer interactions
• Protect company assets from shrinking both internally and externally
• Assist staff as needed with problem customers or negative interactions
• Write accurate reports about your daily activities and any interactions with customers
• Loop in law enforcement on issues as needed

Qualifications

• Previous experience with loss prevention in a retail setting desired
• The ability to confidently confront problem customers and step in as needed during negative customer interactions
• Familiarity with computer programs such as the Microsoft Office suite and loss prevention programs