Organizational Learning/Leadership Development Coordinator

Central Piedmont Community College; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Central Piedmont Community College in Charlotte, NC seeks an organized Administrative Coordinator to perform a variety of clerical and coordination tasks supporting OL/LD. This role handles filing, greeting visitors, managing databases, budgets, procurement, and event planning, while serving as a resource for staff.

The ideal candidate has an Associate’s Degree and 1–2 years of professional experience, with strong Microsoft 365 skills and excellent communication.

Qualifications

• Associate’s Degree required with 1–2 years of professional experience.
• Strong proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication and customer service skills.

Responsibilities

• Perform administrative and coordinator tasks for OL/LD.
• Assist with marketing and event planning for trainings and workshops.
• Maintain databases, mail, and department communications.
• Manage budgets, procurement, and vendor relationships.
• Coordinate schedules, meetings, and confidential records.
• Serve as initial contact for inquiries and walk-ins; relay to appropriate parties.

Skills

Administrative support

Communication skills

Customer service

Education

Associate’s Degree

Bachelor’s degree (preferred)

Tools

Microsoft 365

Job description

Performs a variety of standard administrative and coordinator tasks, including filing, greeting, and directing callers and visitors, maintaining computer databases, managing budgets and procurement processes, event planning and coordination, and supports the daily operations of the departments within Organizational Learning and Leadership Development (OL/LD).

1. Assists with marketing of OL/LD professional development training opportunities, events, and internal/external workshops. Creates quality signage and resources to support events and employee learning.
2. Assists with content management of the intranet sites, databases, and shared technology resources. Maintains databases and aspects of employee learning systems, updates as needed.
3. Researches and evaluates vendors for catering and event needs. Maintains positive relationships with vendors; works closely with vendors to ensure quality of events.
4. Plans and prepares for, sets up, and breaks down physical and virtual spaces used for events, workshops, and training.
5. Timely responds to inquiries and requests; involves use of independent judgment and critical thinking to fit situations and facts with established guidelines; serves as an informational resource to staff.
6. Monitors, inventories, and purchases all supplies and materials as needed.
7. Initiates and enters contract processing and procurement requests; maintains budget and reconciles purchases each month.
8. Serves as initial contact for walk ins and department calls; provides information and explains procedures; refers to appropriate person/dept; takes messages; screens requests for supervisor.
9. Retrieves dept mail, manages mail distribution, Selects and mails form letters, brochures, and other prepared correspondence.
10. Creates and proofreads memos, correspondence and other printed material.
11. Proactively collaborates, supports, and anticipates the needs of OL/LD staff
12. Provides administrative support to the Associate Vice President of Organizational Learning and Leadership Development, including coordinating schedules, managing calendars, arranging meetings, preparing materials, monitoring deadlines, and maintaining confidential records and information in accordance with applicable policies and procedures.
13. Assists with executive communications by drafting, formatting, proofreading, and distributing correspondence, reports, presentations, agendas, and meeting documentation; maintains accurate records and follows established records retention and confidentiality requirements.
14. Coordinates administrative functions in support of departmental and executive priorities, including tracking projects, facilitating meeting logistics, monitoring action items, processing administrative transactions, and serving as a liaison with internal and external stakeholders to ensure effective communication and workflow management.
15. Performs other duties as assigned.

Associate’s Degree and a minimum of 1 to 2 years' professional working experience. Knowledge and proficiency of Microsoft 365 suite (Word, Excel, PPT, and Outlook) is required. The candidate must have working knowledge of how to maintain and monitor budgets and have good communication and customer service skills.

Preferred Qualifications:

• Bachelor’s degree
• Ability to design and evaluate training and development programs

Knowledge, Skills, Abilities, and Worker Characteristics:

• Knowledge and proficiency of Microsoft 365 suite
• Ability to plan and coordinate events
• Ability to forecast and assess needs
• Ability to effectively interact and provide information to individuals and groups
• Ability to work collaboratively
• Excellent oral and written communication skills

Working Conditions:

Typical office environment