Organizational Learning Coordinator - Safety

Southern Co.; Atlanta (GA); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Southern Company seeks an Organizational Learning Coordinator to lead event learning, report on safety improvements, and drive continuous performance enhancements across Georgia Power and related teams.

The role requires strong human performance knowledge, collaboration across departments, and the ability to deliver engaging training and actionable insights. Travel up to 75% is expected with field/office responsibilities.

Qualifications

• Proven ability to lead teams and drive safety improvements.
• Strong written and verbal communication for diverse audiences.
• Experience with event learning, incident analysis, and improvement.
• Ability to use data to trend performance and inform actions.

Responsibilities

• Lead the Event Learning process and prepare comprehensive reports.
• Coordinate learning, share lessons learned, and train teams.
• Facilitate cross‑department collaboration to implement improvements.
• Monitor actions for effectiveness and drive continuous improvement.

Skills

Leadership

Communication

Problem solving

Cross‑functional collaboration

Data analysis

Education

High school diploma or GED

Bachelor’s degree in engineering/science or safety

Tools

PowerPoint

SharePoint

Lists

Job description

WORK LOCATION

• The position will be preferentially located near Atlanta, GA, however candidates living outside of the area may be considered with the expectation that they would be willing to travel to work and/or field location on a routine (to be determined) and as-needed basis.
• The position requires local and statewide travel (up to 75%), including air travel for conferences and engagement with utility industry organizations occasionally.
• The position will require a mix of both field and office work.

POSITION SUMMARY

The Organizational Learning Coordinator will provide leadership and guidance for the Event Learning process (event analysis and continuous improvement effort) and action item management to improve safety and efficiency across the organization. This role requires a strong background in Human Performance, safety, leadership, and collaborative problem-solving. The focus will be on collaborating with departments across Georgia Power to implement controls that reduce the risk of injuries, close calls, and near misses. Responsibilities include facilitating the Event Learning Process, drafting reports, sharing lessons learned, and delivering training. The successful candidate will maintain positive, action-oriented relationships with stakeholders while challenging teams to implement innovative solutions for performance improvement. The Coordinator will report to the Organizational Learning Manager and be part of the Georgia Power Safety and Health team.

POSITION QUALIFICATIONS

Education

• High School Diploma or G.E.D. required
• + Bachelor’s degree in engineering, engineering technology, safety management, or a related field is plus.

Experience

• Five years of experience in transmission, distribution, system operations, engineering or safety.
• Experience in heavy industrial, power generation, papermill, petrochemical, or refinery will also be considered.
• Experience facilitating Event Learnings, structured event analysis, or process improvement is preferred.
• Strong communication and interpersonal skills.

Knowledge, Skills, & Abilities

Leadership and Team-Building Skills

• Ability to lead and direct teams efficiently and effectively, even under tight deadlines.
• Ability to build trust and create an environment of psychological safety for candid communication and collaborative innovation. Capability to engage with all levels of the organization to communicate lessons learned, exercise influence to build buy‑in, and drive needed changes.
• Ability to work collaboratively across departments.

Written and Verbal Communication Skills

• Proficiency in presenting findings and preparing Event Learning reports for diverse audiences.
• Experience interacting with Legal and Risk Management teams, with the ability to produce documents suitable for litigation and regulatory reviews.
• Ability to share lessons learned using a narrative approach to make complex information relatable.
• Proficiency in using digital tools (Microsoft PowerPoint, SharePoint, Lists, etc.) for training, sharing lessons learned, and data analysis.

Human Performance Fundamentals

• Knowledge of Human Performance and Continuous Improvement principles, with the ability to teach these concepts effectively.

Sharing Lessons Learned

• Experience in supporting the creation and maintenance of a centralized digital repository for lessons learned.

Data and AI Skills

• Ability to collaborate with team members to input and analyze data.
• Awareness of opportunities to integrate Artificial Intelligence into data trending and analysis.

PRIMARY JOB RESPONSIBILITIES

Lead Event and Learning Processes

Facilitate the event learning process, from organizing meetings to preparing comprehensive reports with a focus on proactive management of critical risk.

• Coordinate event learning and conduct causal analysis of safety-related incidents and proactive learning efforts.
• Bridge communication between safety committees and the organizational learning team.
• Guide teams in identifying opportunities for continuous improvement and facilitate sharing lessons learned.
• Oversee communication of findings and actions from local event learnings.
• Evaluate events for broader applicability and potential development into Operating Experience Alerts.
• Assist in designing and delivering interactive training modules.
• Support hands‑on learning experiences and contribute to developing a new learning and coaching framework strategy.
• Promote a culture that values Human Performance.
• Conduct analyses of past incidents and near‑misses to identify trends and causal factors.
• Facilitate cross‑departmental collaboration to share insights and integrate best practices.
• Organize workshops and meetings to discuss strategies for minimizing human error.
• Conduct regular observations of workplace activities to identify areas for improvement.
• Assess the effectiveness of action items and support initiatives aimed at recognizing learning‑focused behaviors.
• Collect and analyze performance data to identify trends and opportunities for improvement.
• Prepare detailed reports on improvement metrics for senior management review.

Act as a Liaison

• Bridge communication between safety committees and the organizational learning team.

Guide teams in identifying opportunities for continuous improvement and facilitate sharing lessons learned.

• Facilitate Communication
• Oversee communication of findings and actions from local event learnings.

Evaluate events for broader applicability and potential development into Operating Experience Alerts.

• Facilitate Training and Coaching
• Assist in designing and delivering interactive training modules.

Support hands‑on learning experiences and contribute to developing a new learning and coaching framework strategy.

• Support Continuous Improvement
• Promote a culture that values Human Performance.

Conduct analyses of past incidents and near‑misses to identify trends and causal factors.

• Best Practices Sharing
• Facilitate cross‑departmental collaboration to share insights and integrate best practices.

Organize workshops and meetings to discuss strategies for minimizing human error.

• Promote a Safe Working Environment
• Conduct regular observations of workplace activities to identify areas for improvement.

Assess the effectiveness of action items and support initiatives aimed at recognizing learning‑focused behaviors.

• Conduct Data Analysis and Reporting
• Collect and analyze performance data to identify trends and opportunities for improvement.

Behavioral Attributes

• Must demonstrate behaviors consistent with Southern Company’s Our Values of Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.
• Must be a self‑starter, highly motivated, and able to organize work with minimal supervision.