Oregon Beverage Recycling Cooperative

Oregon Beverage Recycling Cooperative; Salem (OR); On-site; USD 42,000 - 65,000; Full time

Job summary

Oregon Beverage Recycling Cooperative seeks a BottleDrop Center Supervisor to oversee daily operations of a BottleDrop Redemption Center. You will supervise a team to meet business and safety demands, handle customer service tasks, manage cash, and maintain equipment and facility cleanliness.

The role includes training, scheduling, and educating customers on Oregon’s Bottle Bill and BottleDrop system. Responsibilities also cover opening/closing, OSHA compliance, and coordinating with other

Qualifications

• Cash handling experience
• Excellent customer service skills with ability to diffuse and resolve customer complaints
• Strong verbal and written communication skills; communicate professionally at all levels

Responsibilities

• Oversee day-to-day operations at BottleDrop Redemption Center
• Supervise team members to complete daily work assignments and follow company policies
• Lead team members in providing a positive and safe environment for all associates
• Adhere to OSHA Safety Standards and OBRC policies
• Open and/or close the BottleDrop Redemption Center
• Assist with the hiring process by facilitating tours, interviews, onboarding and training
• Write and distribute team schedule
• Educate customers on Oregon’s Bottle Bill and BottleDrop system
• Troubleshoot and maintain equipment including RVMs, pay stations, kiosks and printers
• Ensure accuracy of cash handling and reconciliation
• Approve timecards within electronic timekeeping system
• Coordinate incoming and outgoing material and trailers
• Maintain supply inventory and submit monthly supply orders
• Communicate with other departments within OBRC as needed
• Other duties as assigned

Skills

Cash handling

Customer service

Verbal communication

Written communication

Prioritization

MS Office

Education

High school diploma or equivalent

2 years supervisory/management experience

BottleDrop experience preferred

Tools

Microsoft Office

Job description

Description

Our Vision

A world where no resource is wasted.

Our Mission

To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.

Our Values

We are loyal, resilient, trustworthy, creative, competent, and engaged.

Summary

The BottleDrop Center Supervisor is responsible for overseeing daily operations of assigned BottleDrop Redemption Center. The ideal candidate will act in a positive, professional manner while supervising a team of employees to meet business and safety demands. Additional responsibilities include customer service, cash handling, maintaining equipment, loading and unloading trailers, efficient processing of materials and maintaining cleanliness of facility.

Primary Duties & Responsibilities

• Oversee day-to-day operations at assigned BottleDrop Redemption Center


• Supervise (all team members) to complete daily work assignments, maintain company standards, and follow company policies and procedures


• Lead team members in providing a positive and safe environment for all associates


• Adhere to OSHA Safety Standards and OBRC policies including but not limited to Personal Protective Equipment and Lock Out Tag Out


• Responsible for opening and/or closing the BottleDrop Redemption Center


• Assist with the hiring process by facilitating BottleDrop tours, interviews, employee onboarding and training


• Write and distribute team schedule


• Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system


• Troubleshoot and maintain equipment, including pre-sorts, reverse vending machines (RVMs), floor scrubber, pay station, kiosks and printers


• Ensure accuracy of cash handling and reconciliation


• Approve timecards within electronic timekeeping system


• Escalate repair issues when necessary


• Coordinate incoming and outgoing material and trailers


• Maintain supply inventory and submit monthly supply orders


• Communicate with other departments within OBRC as needed


• Perform the functions of (all team members)


• Other job duties as assigned

Education/Experience

• High school diploma or equivalent education is required


• Minimum 2 years supervisory/management experience required, preferably in a retail or production environment


• BottleDrop Experience preferred but not required

Requirements – Skills, Job Knowledge & Abilities

• Cash handling experience required


• Excellent customer service skills with ability to effectively diffuse and resolve customer complaints


• Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners


• Demonstrated ability to successfully prioritize and manage multiple projects, adhere to deadlines, handle frequent changes effectively and professionally, follow through on issues in a timely manner, and give excellent attention to detail with a high level of accuracy


• Computer literacy and experience with Microsoft Office products including Outlook, Word, and Excel

Supervisory Responsibility

• This position has direct supervisor responsibility

Travel

• None

Working Conditions/Physical Requirements

• Work indoors and outdoors as needed in various temperatures/conditions.


• Exposure to industrial equipment with moving mechanical parts, vibration, sharp objects and cleaning products.


• Occasional exposure to odors of empty beverage containers.


• Noise levels in designated areas require the use of approved hearing protection.


• Must be able to frequently lift/carry up to 30lbs.


• Must be able to occasionally lift/carry up to 50 lbs.


• Push/pull 50+ lbs. frequently (wheeled bag racks).


• Talking and hearing is frequently required.


• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


• Must be able to stand and walk.


• Must be able to bend/stoop/crouch/squat.


• Must be able to use arms/wrists/hands/grasp.


• Must be able to occasionally climb and balance.