Orders Training Specialist — Production & Quality

ReturnPro; Bentonville (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

ReturnPro is seeking an Orders Department Trainer to lead the training of teammates across the facility, ensuring adherence to standard work methods and safe production practices.

The trainer will monitor training, document progress, validate materials with supervisors, and conduct audits to close gaps while promoting quality, safety, and efficiency.

Applicants should be capable of working independently, prioritize tasks, and collaborate with the training team to continuously improve operations.

Qualifications

• Experience in production/manufacturing processes.
• Knowledge of quality systems and safety regulations.
• Strong communication and organizational skills.

Responsibilities

• Learn and understand a wide variety of job duties to a high level of detail.
• Document work progress for training teammates.
• Monitor training and motivate teammates to achieve quality and productivity.
• Train others in a production environment.
• Validate training materials with supervisors.
• Conduct training audits and retraining as needed.
• Observe and audit work to improve documentation or processes.
• Ensure regulatory compliance and quality standards.
• Collaborate to improve operations for safety, quality, cost, and lead time.
• Provide feedback to teammates and evaluate abilities.

Skills

Production knowledge

Quality systems

Health & safety

Process improvement

Business & finance

HR principles

OSHA/EPA knowledge

Communication skills

Teamwork

Project management

Problem solving

Independent worker

Job description

ReturnPro is seeking an Orders Department Trainer to lead the training of teammates across the facility, ensuring adherence to standard work methods and safe production practices.

The trainer will monitor training, document progress, validate materials with supervisors, and conduct audits to close gaps while promoting quality, safety, and efficiency.

Applicants should be capable of working independently, prioritize tasks, and collaborate with the training team to continuously improve operations.