Trainer, Orders

ReturnPro; Bentonville (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

ReturnPro is seeking an Orders Department Trainer to lead the training of teammates across the facility, ensuring adherence to standard work methods and safe production practices.

The trainer will monitor training, document progress, validate materials with supervisors, and conduct audits to close gaps while promoting quality, safety, and efficiency.

Applicants should be capable of working independently, prioritize tasks, and collaborate with the training team to continuously improve operations.

Qualifications

• Experience in production/manufacturing processes.
• Knowledge of quality systems and safety regulations.
• Strong communication and organizational skills.

Responsibilities

• Learn and understand a wide variety of job duties to a high level of detail.
• Document work progress for training teammates.
• Monitor training and motivate teammates to achieve quality and productivity.
• Train others in a production environment.
• Validate training materials with supervisors.
• Conduct training audits and retraining as needed.
• Observe and audit work to improve documentation or processes.
• Ensure regulatory compliance and quality standards.
• Collaborate to improve operations for safety, quality, cost, and lead time.
• Provide feedback to teammates and evaluate abilities.

Skills

Production knowledge

Quality systems

Health & safety

Process improvement

Business & finance

HR principles

OSHA/EPA knowledge

Communication skills

Teamwork

Project management

Problem solving

Independent worker

Job description

Job DetailsJob Location: AR Bentonville - Bentonville, AR72713

Position: Trainer, Orders

Position Summary

ReturnPro is looking for a team-oriented, driven, and energetic Orders Department Trainer. The Orders Department Trainer performs all tasks involved in the training of ReturnPro teammates. This position follows standard work methods and practices safe work habits to ensure production and training is as efficient and safe as possible. The Orders Department Trainer monitors and administers all teammate training within a variety of different positions inside the facility.

Primary Responsibilities/Essential Functions:

• Learn and understand a wide variety of job duties to a high level of detail
• Ability to document work progress to a high level of detail for the purpose of training teammates
• Monitor & administer teammate training, motivating teammates to achieve maximum quality & productivity
• Effectively train others in a production environment
• Validate training materials by working with supervisors
• Conduct training audits to identify training gaps, conduct on the job training to correct deficiencies, and retest
• Observe and audit work to make necessary changes to documentation or processes
• Ensure Regulatory Compliance and adherence to the quality standards
• Work with teammates and the production training team to make recommendations on how to improve operations to optimize production while positively contributing to safety, quality, cost, and lead time
• Provide feedback to teammates and evaluate abilities

QualificationsRequirements:

• Knowledge and experience in production and manufacturing processes and techniques
• Knowledge of quality systems and standards
• Knowledge of health and safety standards and compliance
• Knowledge of process improvement techniques
• Knowledge of business, finance, and management principles
• Knowledge of human resource principles and practices
• Working knowledge of OSHA and EPA regulations
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Ability to act with integrity, professionalism, and confidentiality
• Strong time management and project management skills
• Ability to think creatively and problem-solve when faced with new challenges
• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment

Physical & Work Environment Requirements

• Frequently required to walk, bend, lift, and reach overhead.
• Ability to repetitively lift, push, and carry 20-35 lbs.
• Ability to work overtime and weekends, as needed.
• Comfortable working in a fast-paced, team-based production environment.