Orders Management Coordinator and Administrative Assistant

AccordCare; Okeechobee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

AccordCare is seeking a detail-oriented Orders Management Coordinator and Administrative Assistant to support the Operations Department. You will process physician orders, certifications, and F2F documentation, while maintaining EMR records and ensuring Medicare compliance.

This full-time role requires strong organization, communication skills, and proficiency with Microsoft Office. The position supports daily operations and collaboration with clinicians and leadership.

Qualifications

• Experience in home health and Medicare documentation.
• 1–2 years administrative or office experience.
• Strong communication and organizational skills.
• Proficiency with Microsoft Word, Excel, Outlook.

Responsibilities

• Process and manage physician orders, 485 certifications, recertifications and F2F documentation.
• Enter and maintain patient records in the EMR/EHR system.
• Ensure Medicare compliance and regulatory readiness.
• Coordinate with clinicians and administrators to support daily operations.
• Answer phones, greet visitors, and manage office duties.
• Assist with calendars, meetings, reports, and data entry.
• Identify process improvements to improve efficiency and reduce delays.

Skills

Home Health

Medicare documentation

Administrative experience

Multitasking

Attention to detail

Communication skills

Office software

Phone etiquette

High School diploma

Education

High School Diploma or GED

Associates degree

Tools

EMR/EHR systems

Job description

Orders Management Coordinator and Administrative Assistant

Job Details

AccordCare & Family of Companies

Full-Time | Operations Department

Make an Impact in Healthcare Operations

Activa Home Health and AccordCare (AccordCare & Family of Companies) are looking for a highly organized, detail-oriented professional to join our team immediately. This dual-role combines Home Health Orders Management with Administrative Assistant responsibilities, supporting daily operations while ensuring timely, accurate physician documentation and regulatory compliance.

If you thrive in a fast-paced healthcare environment and enjoy organization, communication, and problem-solving, we’d love to hear from you.

What You’ll Do

Orders Management

• Process, track, and manage Physician Orders, 485 Certifications, Re-Certifications, and Face-to-Face (F2F) documentation.
• Manage physician orders through EMR/EHR systems and physician portals.
• Review documentation for accuracy, signatures, dates, and Medicare compliance.
• Upload and maintain complete patient records in the EMR.
• Monitor outstanding orders and follow up with physician offices to obtain signed documentation.
• Maintain accurate physician contact information.
• Generate order reports and provide status updates to leadership.
• Work closely with Clinical Resource Managers, Home Health Liaisons, and Administrators.
• Support Medicare compliance, ACHC standards, audits, and survey readiness.
• Identify process improvements to increase efficiency and reduce reimbursement delays.

Administrative Assistant (AccordCare)

• Provide administrative support to leadership and office staff.
• Answer phones and direct calls professionally.
• Greet visitors and maintain a professional office environment.
• Manage filing, scanning, faxing, correspondence, and document organization.
• Assist with calendars, meetings, reports, and data entry.
• Maintain office supplies and administrative records.
• Support special projects and daily office operations.

Qualifications

Required

• Experience in Home Health
• Knowledge of Medicare documentation
• 1-2 years Administrative or office experience
• Ability to multitask and prioritize
• Strong attention to detail
• Excellent communication and organizational skills
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Professional phone etiquette
• High School Diploma or GED

Preferred

• Experience in Home Health, Hospice, Hospital, Medical Office, or Healthcare Administration
• Experience with EMR/EHR systems
• Knowledge of Medicare documentation, HIPAA, and healthcare compliance
• Associates degree

What We’re Looking For

• Experience in Home Health
• Knowledge of Medicare documentation
• Organized and dependable
• Detail-oriented
• Strong communicator
• Self-motivated
• Positive team player
• Professional and customer-focused
• Able to manage multiple priorities in a fast-paced environment

Compliance & Safety

• Maintain HIPAA compliance and patient confidentiality.
• Follow agency policies, Medicare Conditions of Participation, and ACHC standards.
• Report accidents, incidents, and safety concerns promptly.
• Respond appropriately in emergency situations.
• Support patient rights, infection control, and agency survey readiness.
• Attend required meetings and training.

Why Join Us?

• Hiring Immediately
• Full-Time, Stable Position
• Supportive Team Environment
• Career Growth Opportunities
• Meaningful Work That Supports Patient Care

This role requires a screening through the Care Provider Background Screening Clearinghouse. For more information, visit its website at https://info.flclearinghouse.com/education-awareness