Order-to-Cash Specialist

ROSA CLARÁ GROUP; Caldwell (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

ROSA CLARÁ GROUP in Caldwell, New Jersey, is seeking an Order-to-Cash Specialist to manage the full revenue cycle from order entry to payment collection. You will ensure accurate billing, timely invoicing, and collaborate with sales and customer service to maintain smooth cash flow.

The role prioritizes attention to detail, organization, and clear communication. Proficiency with ERP and CRM systems is required, and Spanish language skills are a plus in our collaborative finance team.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in ERP and CRM systems.
• High attention to detail and accuracy in data handling.
• Ability to work independently and within a team.
• Solid problem-solving and conflict-resolution skills.
• Speaking Spanish is a plus.

Responsibilities

• Order Management: handling entry, processing and fulfillment with accuracy.
• Billing & Invoicing: creating and sending invoices, managing billing cycles.
• Payment Collection: monitoring payments and following up on overdue invoices.
• Customer Communication: interacting with customers regarding orders, invoices, payments, and related queries.
• Process Optimization: identifying and implementing O2C improvements.
• Reporting & Analysis: generating KPIs like DSO and analyzing data.
• Collaboration: working with sales, finance, and customer service for seamless processing.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

ERP systems

CRM systems

Attention to detail

Teamwork

Problem-solving

Conflict resolution

Spanish (nice to have)

Tools

ERP systems

CRM systems

Job description

About the Role:

We are seeking a detail-oriented Order-to-Cash (O2C) Specialist to support and optimize the full cycle of customer transactions—from order placement to payment collection. This position plays a key role in ensuring accurate processing, billing, and reporting to maintain a smooth revenue flow. If you have experience in order management and financial operations, this is a great opportunity to grow professionally within a collaborative environment.

Key Responsibilities:

• Order Management: Handling order entry, processing, and fulfillment, ensuring accuracy and timely delivery.
• Billing & Invoicing: Creating and sending accurate invoices to customers, managing billing cycles, and resolving any billing discrepancies.
• Payment Collection: Monitoring payments, following up on overdue invoices, and managing customer accounts to ensure timely payments.
• Customer Communication: Interacting with customers regarding orders, invoices, payments, and any related queries or issues.
• Process Optimization: Identifying areas for improvement in the O2C process, implementing changes, and leveraging technology to streamline workflows.
• Reporting & Analysis: Generating reports on key performance indicators (KPIs) like Days Sales Outstanding (DSO) and analyzing data to identify trends and areas for improvement.
• Collaboration: Working closely with sales, finance, and customer service teams to ensure seamless order processing and payment collection.

Requirements:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in ERP and CRM systems.
• High attention to detail and accuracy in data handling.
• Ability to work independently and within a team.
• Solid problem-solving and conflict-resolution skills.
• Speaking Spanish is a plus.

If you meet the qualifications and are motivated to contribute to a high-performing finance team, we look forward to your application!