Order Specialist

Rbanw; Portland (OR); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

HSA and FSA options

401(k) with 4% company match

Paid Time Off & Holidays

Employer HSA contribution

Life insurance and disability

Job summary

Renewal by Andersen of Oregon is seeking an Order Specialist to join our Portland-based team. You will be the critical link between the Tech Measure team, Customer Care Coordinators, and Installers to ensure accurate orders and smooth project progress from sale to installation.

The role emphasizes attention to detail, reliable problem‑solving, and effective communication, with opportunities for growth within a supportive organization.

Qualifications

• High school diploma or GED required.
• 1–3 years of order specialist or relevant office experience preferred; Salesforce experience is a plus.
• Fluent in Microsoft Office Suite and quick to learn new systems.

Responsibilities

• Accurately order windows, doors, and parts across multiple manufacturer platforms.
• Cross-reference orders against sold contracts to ensure details match homeowner signature.
• Order, track shipping, and resolve issues with vendors as needed.
• Coordinate acknowledgment, shipping, and installation dates; keep ETAs updated daily.

Skills

Attention to detail

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Salesforce

Job description

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

We are currently seeking a detail-oriented and reliable Order Specialist to join our Portland-based operations team. This position is ideal for someone who thrives on accuracy, enjoys problem-solving, and takes pride in keeping projects moving smoothly from sale to installation.

As an Order Specialist, you will be the critical link between our Tech Measure team, Customer Care Coordinators, and Installers - ensuring every order is placed accurately and every project stays on track. This is a great opportunity to grow your career within a well-established and supportive organization.

Competitive Pay

• Earn $23.50 per hour, plus performance-based bonus.

Comprehensive Benefits Package

• Full-time employees are eligible for medical, dental and vision coverage, with HSA and FSA options and an employer HSA contribution. Additional voluntary benefits include life insurance, long-term disability and supplemental health plans.

401(k) with Company Match

• Plan for your future with a 4% company match.

Paid Time Off & Holidays

• Enjoy PTO and paid holidays to help you recharge and make time for what matters most.

Company Mission

• Join a nationally recognized brand with more than 120 years of success, built on quality, integrity, and giving back to the communities we serve.

Order Processing

• Accurately order windows, patio doors, entry doors, and service parts across multiple manufacturer platforms.
• Cross-reference orders against sold contracts to ensure every detail matches what the homeowner signed for.
• Order, track shipping, and problem-solve with vendors as issues arise.
• Partner with the Tech Measure team to keep projects moving forward accurately and efficiently.
• Coordinate acknowledgment, shipping, and installation dates, and keep product ETAs updated daily.
• Keep Sales, Finance, and the broader team aligned on logistics, timelines, and any ordering issues.

Experience

• 1–3 years of order specialist or relevant office experience preferred; Salesforce experience is a plus.

Technical Skills

• Fluent in Microsoft Office Suite and quick to learn new systems.

Communication

• Strong oral and written communication skills, with the ability to build trust across the organization.

Attention to Detail

• High accuracy and strong organizational skills in a fast-paced environment.

Initiative

• Resourceful and able to adapt to changing timelines with minimal direction.

Background

• Construction, general contracting, or interior design experience is a plus but not required.

Education

• High school diploma or GED required.

Join Us

• Joining Renewal by Andersen of Oregon's Ordering Team means becoming part of a growing and energized team that prioritizes employee development, performance rewards, and customer satisfaction.

Renewal by Andersen Corporation

• Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Equal Opportunity

• Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.