Order & Production Coordinator

Arconic; Salt Lake City (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

Arconic is seeking a Customer Service Coordinator to join the Kawneer Team in Salt Lake City, UT. The role focuses on order entry and shop tasks, with a training period to develop product and pricing knowledge.

You will process orders, review POs, coordinate project status, and interface with internal teams. Strong communication and data-entry skills are essential, with a plus for construction knowledge. Competitive benefits and growth opportunities.

Qualifications

• HS diploma or GED from an accredited institution.
• 2 years of experience in a customer service role.
• Proficient in Microsoft Office and Outlook; training in Kawneer front-end systems provided.
• Strong written and verbal communication skills.
• Data entry skills with attention to detail.
• Construction or architectural knowledge a plus.

Responsibilities

• Process and manage orders.
• Review Purchase Orders (POs).
• Coordinate and advance project status.
• Schedule orders for production based on standard lead times.
• Interface with internal systems.
• Follow established guidelines.
• Complete operations tasks set by SC manager.
• Interact with Order Specialist and Project Managers.
• Utilize or develop knowledge of product and price book.
• Interact and coordinate with internal resources on projects.
• Work in a shared mailbox with other team members.
• Role will be 50/50 order entry and shop task.

Skills

Customer service

Communication

Data entry

Documentation

Education

HS diploma or GED equivalent

Tools

Microsoft Office

Outlook

Access

Kawneer front-end systems

Job description

Arconic is seeking a Customer Service Coordinator to join the Kawneer Team in Salt Lake City, UT. The role focuses on order entry and shop tasks, with a training period to develop product and pricing knowledge.

You will process orders, review POs, coordinate project status, and interface with internal teams. Strong communication and data-entry skills are essential, with a plus for construction knowledge. Competitive benefits and growth opportunities.