Order Processor

LHH; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Stable organization

Growth opportunities

Collaborative environment

Job summary

LHH is seeking an Order Processor in the Knoxville area to manage daily order processing and customer fulfillment. You will ensure accuracy, coordinate with warehouse and shipping teams, and communicate order status to customers and vendors.

The role requires strong data entry skills, proficiency with MS Office, and experience with ERP/CRM or order management systems. A high school diploma is required; additional education is a plus.

Qualifications

• 4+ years of experience in order processing, customer service, administrative support, or related role.
• Strong data entry skills with high accuracy.
• Proficiency in Microsoft Office including Excel and Outlook.
• Experience with ERP/CRM or order management systems preferred.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High school diploma or equivalent required; additional education is a plus.

Responsibilities

• Process customer orders accurately from receipt through fulfillment.
• Review orders for completeness and verify pricing, quantities, and shipping information.
• Enter and maintain order data in ERP or order management system.
• Communicate with customers, vendors, and internal departments about order status.
• Resolve order discrepancies, shipping issues, and product questions.
• Coordinate with warehouse and shipping teams for timely delivery.
• Maintain records, documentation, and customer files.
• Assist with inventory inquiries and reporting as needed.
• Support additional administrative and operational tasks as assigned.

Skills

Data entry accuracy

Communication skills

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

ERP systems

Order management software

Job description

Join a Team That Keeps Operations Moving

We are partnering with a growing Knoxville-area company seeking a detail-oriented Order Processor to support daily order management and customer fulfillment activities. This role is ideal for someone who enjoys working in a fast-paced environment, has strong organizational skills, and takes pride in delivering excellent customer service while ensuring order accuracy.

What You'll Do

• Process customer orders accurately and efficiently from receipt through fulfillment
• Review orders for completeness and verify pricing, quantities, and shipping information
• Enter and maintain order data within the company's ERP or order management system
• Communicate with customers, vendors, and internal departments regarding order status and updates
• Resolve order discrepancies, shipping issues, and product-related questions
• Coordinate with warehouse and shipping teams to ensure timely delivery
• Maintain accurate records, documentation, and customer files
• Assist with inventory inquiries and reporting as needed
• Support additional administrative and operational tasks as assigned

What We're Looking For

• 4+ years of experience in order processing, customer service, administrative support, or a related role
• Strong data entry skills with a high level of accuracy and attention to detail
• Proficiency in Microsoft Office, including Excel and Outlook
• Experience working with ERP, CRM, or order management systems is preferred
• Excellent communication and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• High school diploma or equivalent required; additional education is a plus

Preferred Qualifications

• Previous experience in manufacturing, distribution, logistics, or wholesale environments
• Experience with ERP systems such as SAP, NetSuite, Oracle, Sage, or similar platforms
• Strong understanding of order fulfillment and inventory processes

Why Join?

• Competitive compensation
• Stable, growing organization
• Collaborative and supportive team environment
• Opportunity for professional growth and advancement

If you're a highly organized professional who enjoys supporting customers and ensuring orders are processed accurately from start to finish, we'd love to hear from you.