Order Processing Specialist

Sleep Management, LLC dba Viemed; DeKalb (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Sleep Management, LLC dba Viemed in DeKalb, IL seeks an Order Processing Specialist to handle patient intake, documentation review, and communications with patients, physicians, and facilities. The role focuses on accurate sales order creation and dispensing, doctor line calls, and a range of respiratory and DME order processing duties with strong attention to detail. Typical hours are Mon–Fri, 8:00 am–5:00 pm; Equal Opportunity Employer.

Qualifications

• High School diploma or equivalent preferred.
• Microsoft Office experience preferred.

Responsibilities

• Patient intake and documentation review.
• Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise.
• Clean sales order creation and dispensing.
• Doctor line calls.
• General respiratory order processing duties.
• General DME order processing duties.
• Attendance at weekly team meetings.
• All other duties, as assigned.

Skills

Communication

Attention to detail

Organization

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Sleep Management, LLC dba Viemed

Order Processing Specialist

Job Category: Lehan Drugs, Inc.

Requisition Number: ORDER003550

Full-Time

Essential Duties and Responsibilities:

• Patient intake and documentation review
• Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise
• Clean sales order creation and dispensing
• Doctor line calls
• General respiratory order processing duties
• General DME order processing duties
• Attendance at weekly team meetings
• All other duties, as assigned.

Qualifications:

• High School diploma or equivalent, preferred
• Microsoft office experience, preferred

Preferred Knowledge, Skills, and Abilities:

• The ideal candidate will display excellent communication skills with the ability to convey information through speech and writing, problem solving skills, conflict resolution, high level of attention to detail, process adherence, and process improvement
• Conflict resolution with customers/providers is vital in this seat.
• The ability to work independently and as a team.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal employment opportunity, including veterans and individuals with disabilities.