Order Processing Specialist

Lehan Drugs, Inc.; DeKalb (IL); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Lehan Drugs, Inc. is seeking a qualified candidate to handle patient, physician, and facility communications, accurate order processing, and dispensing within standard business hours.

The role emphasizes strong written and verbal communication, problem solving, conflict resolution, attention to detail, and teamwork to meet our 24/72/24-hour promise. Responsibilities include doctor line calls and respiratory order processing, with weekly team meetings and duties as assigned.

Qualifications

• High School diploma or equivalent, preferred
• Microsoft office experience, preferred
• The ideal candidate will display excellent communication skills with the ability to convey information through speech and writing, problem solving skills, conflict resolution, high level of attention to detail, process adherence, and process improvement
• Conflict resolution with customers/providers is vital in this seat.
• The ability to work independently and as a team.

Responsibilities

• Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise
• Clean sales order creation and dispensing
• Doctor line calls
• General respiratory order processing duties
• Attendance at weekly team meetings
• All other duties, as assigned.

Skills

Communication skills

Problem solving

Conflict resolution

Attention to detail

Process adherence

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

• Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise
• Clean sales order creation and dispensing
• Doctor line calls
• General respiratory order processing duties
• Attendance at weekly team meetings
• All other duties, as assigned.

Qualifications:

• High School diploma or equivalent, preferred
• Microsoft office experience, preferred

Preferred Knowledge, Skills, and Abilities:

• The ideal candidate will display excellent communication skills with the ability to convey information through speech and writing, problem solving skills, conflict resolution, high level of attention to detail, process adherence, and process improvement
• Conflict resolution with customers/providers is vital in this seat.
• The ability to work independently and as a team.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.