Order Processing & Logistics Coordinator

Maxx Marketing; Rogers (AR); Hybrid; USD 45,000 - 65,000; Full time

Job summary

YuMe Toys, part of the Maxx Group, seeks an Order Processing & Logistics Coordinator to manage retailer orders from PO to delivery with precision. You will coordinate with Sales, Operations, and warehouse teams to ensure timely shipping and strict adherence to retailer requirements.

The role involves working with major retailers and overseas offices, handling EDI flows, and maintaining accurate order data in a fast-paced environment. Hybrid schedule; local candidates preferred.

Qualifications

• 1+ years’ experience in EDI, order processing, logistics coordination, or vendor compliance.
• Strong knowledge of major retail portals: Retail Link, Vendor Central, Partners Online.
• Experience creating and troubleshooting ASNs, BOLs, and EDI document flows (850, 856, 810).
• Excellent attention to detail—zero-error mindset.
• Strong communication and ability to coordinate with multiple departments.
• Proficiency in Excel (VLOOKUPs, pivot tables).
• Ability to work in a fast-paced environment with shifting priorities.

Responsibilities

• Process retailer POs through EDI systems and validate details.
• Coordinate routing with retailers and schedule pickups and deliveries.
• Generate and validate ASNs, BOLs, packing lists, and required shipping docs.
• Maintain internal order tracking dashboards and update teams on status.
• Communicate with overseas offices on inventory and shipping schedules.
• Ensure compliance with retailer documentation and data standards.

Skills

EDI

Order processing

Logistics coordination

Supply chain

Vendor compliance

Excel (VLOOKUPs, pivot tables)

Tools

Retail Link

Vendor Central (Amazon)

Partners Online (Target)

EDI document flows (850/856/810)

Job description

Company Description

About Us

YuMe Toys (part of the Maxx Group) is an award-winning global toy brand that dreams of bringing people together through imagination, fun, and entertainment. YuMe, inspired by the word meaning “to dream” in Japanese, is recognized for its highly stylized plush, surprise capsules, and other toy lines, which have gained strong momentum in North America, Europe, the Middle East, and Asia since 2018. The YuMe brand designates the highest quality soft and hard toys/ collectibles featuring popular entertainment and pop culture brands such as, Netflix - Stranger Things, Squid Games, Sanrio - Hello Kitty & Friends, Disney, Warner Bros - Wizarding World, DC Comics, Hasbro - Transformers, Crunchyroll - Jujutsu Kaisen, Solo Leveling, Kaiju Number 8 and many others.

https://www.yumetoys.com/

https://www.maxxgroupglobal.com/

Job Description

Opportunity

We are seeking a detail-oriented and highly organized Order Processing & Logistics Coordinator to manage all order processing, routing, and warehouse communication for our growing toy business. This role ensures that retailer orders (Walmart, Target, Amazon, Sam’s Club, etc.) flow smoothly from purchase order to delivery, with full accuracy and compliance with each retailer’s requirements. You will work closely with Sales, Operations, Account Services Teams, warehouse and our overseas offices to guarantee on time shipping and flawless execution. We are currently working a 4/1 hybrid schedule, and only local candidates will be considered.

Key Responsibilities

Order Management

• Work closely with Sales team to ensure all orders align with customer expectations.
• Receive, review, and process retailer POs through EDI systems (e.g., SPS Commerce, TrueCommerce, Walmart Retail Link, Target Partners Online).
• Validate pricing, item setup accuracy, quantities, pack configurations, ship windows, and vendor requirements before confirming.
• Monitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failures.
• Maintain internal order tracking dashboards and proactively update teams on order status.
• Maintain compliance with all retailer-specific documentation and data standards.

Routing & Logistics

• Request routing with major retailers (Walmart, Sam’s Club, Target, Amazon, Five Below, etc.).
• Coordinate pickup appointments, freight bookings, and delivery schedules.
• Generate and validate ASNs, BOLs, packing lists, pallet labels, and all shipping documentation.
• Communicate with the Hong Kong office on inventory, shipping schedules, and compliance requirements.
• Track shipments and proactively resolve exceptions, delays, or compliance issues.

Warehouse Coordination

• Communicate with the warehouse daily on order status, pick/pack needs, labelling, and special customer requirements.
• Ensure inventory availability and accuracy prior to confirming orders.
• Monitor inbound container schedules and coordinate outbound priority shipments.
• Support warehouse with any retailer‑specific labelling or packaging instructions (PDQs, pallet programs, club packs).

Qualifications

Required

• 1+ years’ experience in EDI, order processing, logistics coordination, supply chain, or vendor compliance.
• Strong knowledge of major retail portals: Retail Link (Walmart), Vendor Central (Amazon), Partners Online (Target), or similar.
• Experience creating and troubleshooting ASNs, BOLs, and EDI document flows (850, 856, 810).
• Excellent attention to detail—zero-error mindset.
• Strong communication skills and ability to coordinate with multiple departments.
• Proficiency in Excel (VLOOKUPs, pivot tables preferred).
• Ability to work in a fast‑paced environment with shifting priorities.

Preferred

• Knowledge of domestic freight, LTL, and FTL logistics.
• Experience working with overseas teams (HK/China) on shipping and production schedules.

Ideal Candidate Traits

• Highly organized and process‑driven.
• Strong problem solver who can anticipate issues before they escal ...
• Comfortable owning a process end‑to‑end.
• Calm under pressure, especially during retailer deadlines.
• Able to grow with the company as volume and responsibilities expand.

Additional Information

Maxx Group is an equal opportunity employer that employs individuals based on job‑related qualifications regardless of race, religion, sex, national origin, age, disabilities, or any basis prohibited by law.