Order Processing Clerk

Gemini Group, Inc.; Bad Axe (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Gemini Group, Inc. is seeking an Order Processing Clerk in Michigan to receive and process incoming orders with accuracy. You will communicate with customers regularly and assist with pricing and scheduling while maintaining high service levels.

The role emphasizes attention to detail and strong customer service in a manufacturing environment, with on-site collaboration and adherence to pricing changes and ship dates.

Qualifications

• High school diploma or equivalent.
• Basic computer skills (Microsoft Office).
• Strong communication skills.
• Quality focused.
• Excellent customer service.

Responsibilities

• Communicate with customers on a regular basis
• Prepare and process customer orders
• Review orders for accuracy
• General pricing and scheduling of jobs
• Inform customers of any changes in pricing and ship dates
• Receive and relay customer complaints
• Contribute to team efforts by accomplishing related results as needed
• Perform other duties and projects assigned

Skills

Strong communication skills

Quality focused

Detail oriented

Excellent customer service

Strong typing skills

Ability to think critically

Manufacturing experience

Ability to learn and adapt

Ability to analyze information and

Education

High school diploma or equivalent

Tools

Microsoft Office

AS400

Job description

• Basic computer skills (Microsoft Office)
• Quality focused

Job Requirements

• High school diploma or equivalent
• Basic computer skills (Microsoft Office)
• Strong communication skills
• Quality focused
• Excellent customer service

Job Preferences

• Strong typing skills
• Ability to think critically
• Advanced computer skills (AS400)
• Manufacturing experience
• Ability to learn and adapt
• Ability to analyze information and report research results
• Strong organizational skills
• Detail oriented

Job Summary

The Order Processing Clerk is responsible for receiving and processing incoming orders.

Essential Job Functions

• Communicate with customers on a regular basis
• Prepare and process customer orders
• Review orders for accuracy
• General pricing and scheduling of jobs
• Inform customers of any changes in pricing and ship dates
• Receive and relay customer complaints
• Contribute to team efforts by accomplishing related results as needed
• Perform other duties and projects assigned

Questions: Please contact Brianne Pfaff via email [e-mail] or at [phone] extension 6195 with any questions. As a part of the hiring process, your current supervisor may be contacted for a reference.