Order Processor

AMERICAN DRUG SCREEN CORPORATION; Baldwin Park (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

AMERICAN DRUG SCREEN CORPORATION is seeking a detail-oriented individual for a full-time role focused on processing customer orders and ensuring high levels of customer service. Responsibilities include taking customer information, responding to inquiries, and managing order details. The ideal candidate will have 2-3 years of relevant experience and strong communication skills, with proficiency in Sage Peachtree. This position offers a structured work schedule from Monday to Friday.

Qualifications

• 2-3 years experience in order processing, customer service or related experience.
• Excellent verbal and written communication skills.
• Detail-oriented with excellent organizational and interpersonal skills.

Responsibilities

• Process external customer purchase orders and other commitments.
• Respond to customer email inquiries and requests.
• Check inventory control and prepare shipping documents.

Skills

Customer service

Order processing

Communication skills

Detail-oriented

Teamwork

Adaptability

Computer literacy

Organizational skills

Tools

Sage Peachtree

Job description

Primary responsibilities

• Process external customer purchase orders or other forms of commitments
• Respond to customer email inquiries and requests
• Take down customer information in order to process order.
• Input data into computer.
• Ensure payment information is accurate.
• Process order and distribute receipt.
• Input orders into database.
• Inform customer of expected delivery date.
• Follow up on orders.
• Check inventory control.
• Prepare invoices and shipping documents.
• Have parcel picked up by shipping company.
• Prepare order reports for management.

Qualifications

Required Experience

• 2-3 years experience (preferred) in order processing, customer service or related experience
• High level of computer literacy
• Excellent verbal and written communication skills
• Must be customer-retention focused
• Detail oriented with excellent organizational and interpersonal skills
• Ability to adapt quickly in an fast paced environment
• Must be able to effectively prioritize, multi task and work well as part of a team
• Sage Peachtree

Job Type: Full-time

Schedule

• 8 hour shift
• Monday to Friday
• 8:45am to 5:15pm