Order Planner & Customer Service Specialist (Warehouse)

DSV - Global Transport and Logistics; Olive Branch (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

A logistics and transport company is seeking a Customer Service Agent / Order Planner in Olive Branch. The ideal candidate will have a high school diploma and at least one year of customer service experience. Responsibilities include processing customer orders, managing inquiries, and ensuring document accuracy. Strong computer skills and effective communication are essential for success in this role. This full-time position requires working in varying temperatures and offers opportunities for cross-training.

Qualifications

• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated temperatures.
• Ability to perform duties with minimal supervision or guidance.

Responsibilities

• Process and input all customer orders.
• Maintain a good working relationship with customers.
• Ensure the accuracy of all receiving and shipping documents.
• Enter and verify data regarding customer orders.

Skills

Intermediate computer skills

Proficient with MS Office Applications

WMS functions

English (reading, writing, verbal)

Business writing proficiency

Strong attention to detail

Effective communication skills

Ability to multi‑task

Education

High school diploma or GED

Job description

A logistics and transport company is seeking a Customer Service Agent / Order Planner in Olive Branch. The ideal candidate will have a high school diploma and at least one year of customer service experience. Responsibilities include processing customer orders, managing inquiries, and ensuring document accuracy. Strong computer skills and effective communication are essential for success in this role. This full-time position requires working in varying temperatures and offers opportunities for cross-training.