Order Management Specialist

EE Schenck Co.; Delaware; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical plan options

Two dental plans

Vision insurance

Flexible spending account

Paid Time Off

Paid parental leave

Job summary

EE Schenck Co. is seeking a full-time Order Management Specialist for their fabric and notions wholesale distribution business. In this role, you will manage all aspects of order processing, ensuring customer and sales representative requirements are met. Responsibilities include reviewing sales orders, monitoring policies, and collaborating with various departments. Candidates should have a high school diploma and experience in order fulfillment, with strong organizational and communication skills. Benefits include medical options, paid time off, and a supportive work environment.

Qualifications

• Prior experience in an order fulfillment role needed.
• Strong organizational skills and attention to detail required.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Review and release sales orders for fulfillment.
• Enter sales orders and monitor vendor policies.
• Communicate with Purchasing and Logistics departments regularly.

Skills

Order fulfillment experience

Organizational skills

Attention to detail

Communication skills

Microsoft Office Suite proficiency

Knowledge of distribution and warehousing

Education

High school diploma or GED

Familiarity with ERP systems

Tools

Microsoft Excel

Job description

EE Schenck Company, a nationally recognized leader in high quality fabrics and notions for the last century, is seeking a full time Order Management Specialist for our fabric and notions wholesale distribution business.

The Order Management Specialist at EE Schenck is responsible for all aspects of order processing from order inception to directing order printing to satisfy customer and sales representative requirements. This position will require collaborating across multiple departments to help facilitate efficient and accurate order processing.

Other Duties Include

• Review and release sales orders from the distribution system to verify that all necessary information is accurate for fulfilment.
• Enter sales orders when required.
• Consistent monitoring to adhere to vendor policies related to order fulfilment.
• Proactive order follow-up regarding credit holds or credit card declines.
• Review all customer and sales representative comments to ensure accuracy for proper fulfillment.
• Communicate regularly with the Purchasing and Logistics departments regarding collection releases or updates to help manage the fulfillment process.
• Research shipping discrepancies and address underlying causes.
• Communicate effectively across multiple departments and teams to ensure the fulfillment process functions efficiently.
• Ability to work independently and make proactive decisions.
• Strong organizational skills and attention to detail.
• Excellent communication skills – verbal and written.
• Knowledge of distribution and warehousing.
• Proficient with Microsoft Office Suite, particularly Excel.
• General knowledge of ERP systems and software.

Requirements

• High school diploma or GED
• Prior experience in an order fulfillment role

Preferred Education and Experience

• Familiarity with ERP systems

Benefits

EE Schenck has been in business since 1921 and continues to grow. We’re a smaller company with under 100 employees, which means that you’re more than a face. In addition, we offer a regular workweek schedule with occasional overtime. A range of benefits is offered for you and your family – medical plan options, two dental plans, vision, flexible spending account, etc. We also offer 8 1/2 paid holidays, 16 days of Paid Time Off in your first year, a floating birthday holiday and paid parental leave.