Order Management Representative

Compunnel Inc.

Nashville (TN)

On-site

USD 31,684 - 33,062

Full time

14 days+
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Job summary

A leading customer service firm in Nashville is seeking a Customer Service Associate for a 6-month contract role. Candidates should be bilingual in Spanish and English, with over a year of relevant experience and proficiency in Excel. The role involves managing customer accounts and providing support within a supply chain context. This position is not a call center job and offers competitive pay.

Qualifications

  • More than 1 year of experience in a relevant field.
  • Bilingual proficiency in Spanish and English, both written and verbal.
  • Experience using Excel.

Responsibilities

  • Work on accounts closely with customers to check the status of orders.
  • Provide customer support in a customer order management environment.

Skills

Bilingual - Spanish and English
Customer service skills
Experience with Excel

Job description

Base pay range

Base pay range

$23.00/hr - $24.00/hr

Duration: 06 Months (Possibility of extension/conversion based on performance and budget)

Client: One of the largest Diesel Engines and Power Generators manufacturers in the US

Overview

This role is not a call center position. The day-to-day activities includes customer service, customer support, working in a customer order management environment, and understanding expectations of supply chain.

Duties
  • This candidate will be working on accounts and closely with customers while checking the status of orders.
Qualifications
  • The ideal candidate will have more than 1 year of experience.
  • Bilingual - Spanish and English - Written and verbal (required)
  • Experience with Excel
Seniority level
  • Associate
Employment type
  • Contract
Job function
  • Customer Service, Administrative, and Supply Chain
Industries
  • Engines and Power Transmission Equipment Manufacturing
  • Electric Power Generation
  • Motor Vehicle Parts Manufacturing
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