Order Management Pro — Flexible Hours & Growth

UNOX S.p.A.; Indiana; In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Paid time off

Mentorship

Career growth

Diversity & inclusion

Descrizione del lavoro

UNOX S.p.A. is seeking a proactive Order Management Administrator to join our team.

You will own the end-to-end order process, from quotation and entry through to delivery, invoicing and returns, while maintaining accurate SAP records and providing timely updates to customers and internal stakeholders. You will liaise with Shipping, Warehouse and Head Office in Italy to ensure on-time delivery, manage stock, and support continuous improvement of order processes.

Competenze

• Previous experience in a customer-facing, administrative or sales support role.
• Strong communication and customer service skills.
• Good IT skills and ability to learn new systems; SAP experience is a plus.
• Strong attention to detail and accuracy in data entry and records.
• Ability to prioritise tasks, meet deadlines and work as part of a team.

Mansioni

• Manage end-to-end order process from quotation to delivery, invoicing and returns.
• Process and maintain customer orders in SAP with accurate pricing and details.
• Monitor order progress and resolve issues affecting delivery schedules.
• Coordinate stock and deliveries with Shipping, Warehouse and Head Office in Italy.
• Liaise with Sales, Service, Shipping and Finance on order status and accounts.
• Support customers and dealers by phone and email with order information.
• Manage returns, credits and non-standard orders per procedures.
• Maintain up-to-date customer and order records and archives.
• Produce reports and support continuous improvement in order management.

Conoscenze

Customer-facing

Administrative support

Communication skills

IT skills

SAP experience

Attention to detail

Team player

Microsoft Office

Strumenti

SAP

Microsoft Office

Descrizione del lavoro

UNOX S.p.A. is seeking a proactive Order Management Administrator to join our team.

You will own the end-to-end order process, from quotation and entry through to delivery, invoicing and returns, while maintaining accurate SAP records and providing timely updates to customers and internal stakeholders. You will liaise with Shipping, Warehouse and Head Office in Italy to ensure on-time delivery, manage stock, and support continuous improvement of order processes.