Order Management Lead – Printing & Apparel

InsideOut; United States; Teletrabalho; USD 11 000 - 17 000; Tempo integral

Resumo da oferta

InsideOut is seeking an Order Management Coordinator to own the full order lifecycle across promotional printing, apparel, and merchandise. The role requires handling high-volume email workflows, coordinating with suppliers and clients, and ensuring accurate order entries, production tracking, and invoicing with zero tolerance for errors.

You'll communicate in English, thrive in a fast-paced environment, and grow with the business long-term, supporting multiple ventures and cross-functional

Qualificações

• Promotional products / custom print industry experience required.
• Near-native or fluent written English for professional emails; strong verbal English for vendor calls.
• Proven ability to manage high-volume email operations with detail-oriented execution.
• Quick to adapt to specialized workflows, order systems, and software tools.

Responsabilidades

• Own the full order lifecycle from intake to supplier coordination, production tracking, invoicing, and delivery.
• Process, organize, and drive daily order operations via email with speed and precision.
• Liaise with clients, vendors, decorators, and couriers via email and phone.
• Anticipate bottlenecks, inventory issues, or shipping delays and resolve proactively.
• Coordinate artwork and proofs with internal designers and ensure client approvals.

Conhecimentos

Promotional industry experience

English communication

High-volume email handling

Technical & operational aptitude

Descrição da oferta de emprego

InsideOut is seeking an Order Management Coordinator to own the full order lifecycle across promotional printing, apparel, and merchandise. The role requires handling high-volume email workflows, coordinating with suppliers and clients, and ensuring accurate order entries, production tracking, and invoicing with zero tolerance for errors.

You'll communicate in English, thrive in a fast-paced environment, and grow with the business long-term, supporting multiple ventures and cross-functional