Order Management & Customer Experience Specialist

Carlisle Construction Materials; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision insurance coverage from Day 1

401(k) retirement savings plan with company match

Paid Time Off including sick days and vacation days

Employee Stock Purchase Plan

Job summary

Carlisle Construction Materials in Dallas seeks an Order Management Specialist to serve as the primary liaison between divisions and customers. This role demands effective communication, strong negotiation, and organizational skills, while handling customer orders from placement through successful delivery.

The ideal candidate will possess an associate or bachelor’s degree and prior experience in order management, logistics, or inventory. Benefits include comprehensive insurance coverage from Day 1 and a 401(k) plan with company match.

Qualifications

• Minimum experience in order management, logistics, or inventory.
• Knowledge of production scheduling.
• Understanding of shipping and freight.

Responsibilities

• Handles all requests for assigned territory of customers.
• Proactively identifies and manages changes to open orders.
• Maintains a network of contacts within various departments.
• Creates strong relationships with customers and colleagues.

Skills

Effective written and verbal communication

Strong negotiation skills

Basic mathematics

Organizational and time management

Education

Associate or bachelor’s degree

Tools

Standard office equipment

Job description

Carlisle Construction Materials in Dallas seeks an Order Management Specialist to serve as the primary liaison between divisions and customers. This role demands effective communication, strong negotiation, and organizational skills, while handling customer orders from placement through successful delivery.

The ideal candidate will possess an associate or bachelor’s degree and prior experience in order management, logistics, or inventory. Benefits include comprehensive insurance coverage from Day 1 and a 401(k) plan with company match.