Order Fulfilment (Supply Chain and Operations) Support Manager

Corpay; Louisville (KY); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Assigned workspace

Formal training

Monthly internet stipend

Job summary

An established industry player is seeking an Order Fulfilment Support Manager to join their dynamic team in Louisville. This role involves overseeing card services activities, ensuring timely execution of business transactions, and enhancing operational processes. In a hybrid work environment, you will be empowered with formal training and a monthly internet stipend, fostering both personal and professional growth. If you thrive in a fast-paced setting and are passionate about delivering exceptional customer service while driving process improvements, this opportunity is perfect for you.

Qualifications

• 3-4 years experience in accounting, purchasing, or order fulfilment.
• Exceptional problem-solving and customer service skills required.

Responsibilities

• Create, process, and close orders within the tracking system.
• Validate inputs and manage customer and account support.
• Interface with clients to manage process improvements.

Skills

Accounting

Purchasing

Order Fulfilment

Process Documentation

Quality Control

Data Management

Problem Solving

Customer Service

Communication Skills

Team Collaboration

Job description

Order Fulfilment (Supply Chain and Operations) Support Manager

LOUISVILLE - 7530, 101 Bullitt Lane, Louisville, Kentucky, United States of America Req #10765

Saturday, February 22, 2025

What We Need

Corpay is currently looking to hire an Order Fulfilment (Supply Chain and Operations) Support Manager within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In this role, the Order Fulfilment Support Manager will be responsible for providing card services activities, data ordering, delivery, reconciliation, and associated receivables/payables; assisting in processes to ensure business transactions with vendors are executed in a timely and accurate manner. Supports the management of data control processes internally and externally.

How We Work

As an Order Fulfilment Support Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in a hybrid environment at our Louisville, KY office location
• Formal, hands-on training
• Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

• Creating, processing, and closing orders within the company’s tracking system.
• Ordering and delivery of data.
• Validating inputs and system parameters within the company’s fulfilment platforms and systems; and customer, account management, and sales support.
• Proactive awareness of new enhancements to the system which will affect existing or future implementations.
• Innovative thinker who can process improvements to address quality, cost reduction, cycle time, and/or productivity.
• Interface with clients, define and manage improvements to the process or services provided; and manage projects.
• Supporting supplier capability assessments.
• Supporting the supplier management process.
• Providing for supplier certification and implementation.
• Validating the application of operational controls.
• Documentation of processes.
• Relying on instruction to plan and accomplish goals.
• Other duties as assigned.

Qualifications & Skills

• Three to four years of experience in accounting, purchasing, printing end-to-end processes, and/or order fulfilment.
• Competency in system and information flows.
• Process documentation.
• Print management.
• Quality control.
• Personalization or data management.
• Transaction processing.
• Exceptional problem-solving ability.
• Superior customer service skills with a high level of responsiveness.
• The ability to react quickly and decisively to resolve customer issues.
• Strong verbal and written communication skills.
• Demonstrates ability to work calmly in a fast-paced team environment.
• Must be a self-motivated team player that is able to work individually and with others to complete job duties.
• Relies on experience and judgment to plan and accomplish goals.

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.