Order Fulfillment Supervisor

Staffmark Group; Cincinnati (OH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Benefits

Life Insurance and Disability

Optional 401(k) Plan

Leadership Opportunities

Job summary

Staffmark Group is hiring for an Order Fulfillment Supervisor in Cincinnati, OH. The role leads daily fulfillment activities to ensure orders are picked, packed, staged, and shipped on time, while coordinating with multiple departments to meet customer expectations.

You will coach and develop staff, maintain high safety and quality standards, and drive continuous improvement in a fast-paced warehouse environment.

Qualifications

• Previous supervisory experience in a warehouse, distribution, manufacturing, logistics, or fulfillment environment.
• Strong knowledge of order fulfillment, shipping, receiving, inventory control, and warehouse operations.
• Experience using ERP, WMS, RF scanning, or inventory management systems.
• Automation experience highly preferred.
• Proven ability to lead teams, improve productivity, and maintain quality and safety standards.

Responsibilities

• Lead and supervise daily order fulfillment operations, including picking, verification, packing, staging, and shipping activities.
• Monitor workflow, productivity, and order accuracy to ensure on-time customer deliveries.
• Coach, train, and develop fulfillment team members while promoting a positive, safety-focused culture.
• Ensure all fulfillment processes follow company procedures, quality standards, and safety requirements.
• Coordinate with Inventory, Production, Quality, Customer Service, Sales, and Logistics teams to meet customer expectations.
• Utilize ERP, WMS, and warehouse systems to track orders, inventory, and operational performance.
• Identify opportunities for process improvements and operational efficiencies.
• Assist with staffing needs, performance management, and other supervisory responsibilities as assigned.

Skills

Leadership

Team supervision

Problem solving

Safety focus

Communication

Adaptability

Education

High School Diploma or GED

Supply Chain/Logistics/Operations/Business education is a plus

Tools

ERP systems

WMS platforms

RF scanning

Inventory management systems

Job description

Now hiring for a Order Fulfillment Supervisor

Location: Cincinnati, OH

Pay Rate: $25.00 - $30.00 per hour

Schedule: Monday-Friday, 8:00 AM-4:30 PM

Safe Facility. Strong Team. You Run the Show.

Looking for Order Fulfillment Supervisor jobs in Cincinnati where you can lead from the floor and keep production moving? This opportunity puts your leadership, manufacturing experience, and problem-solving skills to work keeping people productive, quality high, and safety at the center of every shift.

The Order Fulfillment Supervisor leads daily order fulfillment operations, ensuring customer orders are picked, verified, packed, staged, and shipped safely, accurately, and on time. This role is responsible for managing people, priorities, productivity, quality, and communication while coordinating with Inventory, Quality, Production, Customer Service, Sales, and Logistics to meet customer expectations.

Job Duties

• Lead and supervise daily order fulfillment operations, including picking, verification, packing, staging, and shipping activities.
• Monitor workflow, productivity, and order accuracy to ensure on-time customer deliveries.
• Coach, train, and develop fulfillment team members while promoting a positive, safety-focused culture.
• Ensure all fulfillment processes follow company procedures, quality standards, and safety requirements.
• Coordinate with Inventory, Production, Quality, Customer Service, Sales, and Logistics teams to meet customer expectations.
• Utilize ERP, WMS, and warehouse systems to track orders, inventory, and operational performance.
• Identify opportunities for process improvements and operational efficiencies.
• Assist with staffing needs, performance management, and other supervisory responsibilities as assigned.

Education Requirements

• High School Diploma or GED required.
• Additional education in Supply Chain, Logistics, Operations, or Business is a plus.
• Proficiency with ERP systems, WMS platforms, and warehouse scanning technology preferred.

Experience Requirements

• Previous supervisory experience in a warehouse, distribution, manufacturing, logistics, or fulfillment environment required.
• Strong knowledge of order fulfillment, shipping, receiving, inventory control, and warehouse operations.
• Experience using ERP, WMS, RF scanning, or inventory management systems.
• Automation experience highly preferred.
• Proven ability to lead teams, improve productivity, and maintain quality and safety standards.

Physical Capabilities

• Ability to stand and walk for extended periods throughout the shift.
• Must be able to lift up to 50 lbs.
• Ability to work safely around forklifts, warehouse equipment, and moving vehicles.
• Steel-toed shoes required.
• Ability to work in a fast-paced warehouse environment while meeting productivity goals.

Benefits

• Competitive Weekly Pay for leaders who know how to keep a shift moving.
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Leadership Opportunities that let you build manufacturing management experience while developing strong production teams.

"Love working there, enjoy the experience, hope to work with them again. While there, learned how to troubleshoot some of the machines." - Staffmark, Production Supervisor

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.