Order Fulfillment & Customer Ops Specialist

connect; Secaucus (NJ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive base salary

401(k) retirement savings plan

Tuition reimbursement

Medical/dental/vision coverage

Mental health resources

Life and disability insurance

Paid time off

Job summary

ZT Systems, a Sanmina Company, is seeking an entry-level Customer Operations Analyst I in the United States. The role focuses on processing orders, tracking deliveries, and coordinating with internal teams to meet customer needs.

It offers exposure to supply chain operations and opportunities to build expertise in a fast-paced environment. You will work with cross-functional teams to ensure timely order fulfillment, maintain records, and support improvement projects while developing strong

Qualifications

• Bachelor's degree in Business, Supply Chain, Operations, or related field, or equivalent work experience.
• 0–2 years of experience in customer service, operations, supply chain, logistics, or related field.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team environment and manage multiple tasks.

Responsibilities

• Process and track customer orders from entry through delivery.
• Provide customers with updates on order status, shipments, and delivery schedules.
• Work with Supply Chain, Manufacturing, Logistics, and Sales teams to resolve order issues.
• Monitor order backlog and identify potential delivery risks.
• Maintain accurate customer and order records in company systems.
• Assist with customer inquiries and support issue resolution.
• Generate basic operational reports and analyze data to support decision-making.
• Support process improvements and special projects as assigned.

Skills

Customer Service

Order Management

Data Analysis

Problem Solving

Communication

Teamwork

Attention to Detail

Education

Bachelor's degree or equivalent

Tools

SAP

Oracle

Job description

ZT Systems, a Sanmina Company, is seeking an entry-level Customer Operations Analyst I in the United States. The role focuses on processing orders, tracking deliveries, and coordinating with internal teams to meet customer needs.

It offers exposure to supply chain operations and opportunities to build expertise in a fast-paced environment. You will work with cross-functional teams to ensure timely order fulfillment, maintain records, and support improvement projects while developing strong