Order Entry Specialist

Good Will Publishers; Gastonia (NC); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health benefits (full)

Hybrid work schedule

Job summary

Good Will Publishers, Inc. in Gastonia, NC is seeking an Order Entry Specialist to accurately process customer orders and maintain records. The role emphasizes strong Excel skills and collaboration with internal departments, with a hybrid schedule allowing two days of remote work each week.

The successful candidate will handle data entry tasks, ensure order accuracy, and support sales and operations teams in a dependable, detail-oriented manner.

Qualifications

• Experience in order entry and data entry roles is required.
• Strong Microsoft Excel skills are required.
• Attention to detail and accuracy are essential.
• Good organizational and time-management abilities.

Responsibilities

• Enter and process customer orders accurately and efficiently.
• Review orders for accuracy and completeness.
• Maintain and update customer and order information.
• Use Microsoft Excel to organize, track, and manage data.
• Communicate with internal departments regarding orders and customer information.
• Identify and resolve discrepancies or missing information.
• Maintain organized records and documentation.
• Assist with administrative and operational tasks as needed.
• Meet deadlines while maintaining accuracy.
• Provide dependable support to the sales and operations teams.

Skills

Microsoft Excel

Order entry

Data entry

Administration

Customer service

Team collaboration

Job description

Description

Order Entry Specialist

Good Will Publishers, Inc. — Gastonia, NC
Salary: $40,000 per year + Full Benefits
Hybrid Schedule: Work from Home 2 Days Per Week

About Good Will Publishers

Good Will Publishers is an established, family-owned publishing company headquartered in Gastonia, North Carolina. For nearly 90 years, we have been committed to creating publications and programs that positively impact individuals, families, schools, businesses, and communities.

Our company is built on strong Christian values, integrity, service, hard work, and treating others with honesty and respect. We are looking for team members who appreciate these values and want to be part of a positive, mission-driven work environment.

Position Overview

We are seeking a dependable and detail-oriented Order Entry Specialist to join our team in Gastonia, NC. This position will be responsible for accurately entering and processing customer orders, maintaining records, working with internal departments, and helping ensure orders move smoothly through the organization.

The ideal candidate is organized, comfortable working with numbers and data, and has strong Microsoft Excel skills. Accuracy and attention to detail are extremely important in this position.

Key Responsibilities

• Enter and process customer orders accurately and efficiently
• Review orders for accuracy and completeness
• Maintain and update customer and order information
• Use Microsoft Excel to organize, track, and manage data
• Communicate with internal departments regarding orders and customer information
• Identify and resolve discrepancies or missing information
• Maintain organized records and documentation
• Assist with administrative and operational tasks as needed
• Meet established deadlines while maintaining a high level of accuracy
• Provide dependable support to the sales and operations teams

Qualifications

• Previous experience in order entry, data entry, administration, customer service, or a similar role
• Strong Microsoft Excel skills are required
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to handle repetitive tasks while maintaining accuracy
• Strong written and verbal communication skills
• Ability to work independently as well as part of a team
• Professional, dependable, and positive attitude
• Previous experience with order management or publishing is a plus

What We Offer

• $40,000 annual salary
• Full health, vision, and dental benefits
• Hybrid work schedule — work from home 2 days per week
• Stable position with an established, family-owned company
• Positive, team-oriented work environment
• Opportunity to grow with a company that has been serving communities for nearly 90 years

Our Culture

At Good Will Publishers, we believe that integrity, faith, hard work, excellence, and service matter. We strive to conduct our business with Christian principles and to treat our employees, customers, and community partners with honesty, dignity, and respect.

If you are an organized professional who enjoys working with data, has strong Excel skills, and wants to join a company with a strong sense of purpose and values, we would love to hear from you.