Order Entry Processor

Burlington Medical; Newport News (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

Burlington Medical is seeking an Order Entry Processor to ensure accurate and timely delivery of products to the correct locations at quoted prices. The role is essential to the quality system, ensuring orders are complete before production.

Responsibilities include ERP order entry, contract review, document archiving, reporting, and phone communications. Candidates should be detail‑oriented, able to work independently, and committed to excellent customer service.

Qualifications

• Must meet deadlines and remain accurate under pressure.
• Strong written and verbal communication skills.
• Detail‑oriented with good concentration for procedural checks.
• Experience using MS Office (Excel, Outlook).
• Commitment to excellent customer service.

Responsibilities

• Enter all orders in ERP system per ISO 9001-2000 instructions.
• Ensure documents are completed prior to order entry.
• Perform contract review.
• Archive documents.
• Run relevant reports.
• Answer phones and take messages.
• Carry out additional duties as defined by management.
• Perform other related duties as required.

Skills

Meet deadlines

Accuracy

Communication (oral & written)

Attention to detail

MS Office (Excel & Outlook)

Customer service

Task prioritization

Independent work

Concentration for procedures

Education

High School Diploma or GED

Tools

MS Office

Job description

Job Description

The Order Entry Processor’s primary responsibility is to ensure that customers receive the proper products to the proper location in a timely manner and at the price quoted. The order entry position is essential to the quality system and ensures that orders are complete and accurate prior to production.

Duties

• Enter all orders in ERP system according to ISO 9001-2000 work instructions and procedures.
• Ensure that all documents are completed prior to order entry.
• Contract review.
• Document archive.
• Run all pertinent reports.
• Answer telephone and take messages.
• Additional job functions as defined by management.
• Perform other related duties as required.

Skills / Qualifications

• Ability to meet deadlines.
• Ability to work quickly and with accuracy.
• Ability to communicate effectively both orally and in writing.
• Strong attention to detail.
• Experience with MS Office products, such as Excel & Outlook.
• Commitment to excellent customer service.
• Well‑organized structured approach to managing, prioritizing and balancing multiple tasks.
• Ability to work independently to carry out assignments to completion.
• Good concentration skills to follow regiment of procedural checks.
• H.S. Diploma or G.E.D preferred.