Order Entry Pharmacy Technician - 2nd shift

Synchrony Pharmacy; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in long-term care is seeking an Order Entry Pharmacy Technician for the 2nd shift. In this role, you will be responsible for entering customer orders, verifying physician information, and providing exceptional customer service. The company is recognized as one of the best places to work, offering a supportive environment where employees can thrive. If you are detail-oriented, have strong math and computer skills, and enjoy helping others, this opportunity could be the perfect fit for you. Join a team that values your contributions and fosters your growth.

Qualifications

• Must be detail-oriented and possess strong customer service skills.
• Proficient math skills and computer knowledge are essential.

Responsibilities

• Enters incoming orders for pharmacy services and verifies customer information.
• Receives and responds to customer inquiries and complaints.
• Assists in preparation and shipment of orders.

Skills

Proficient math skills

Computer knowledge

Customer service skills

Telephone etiquette skills

Detail oriented

Knowledge of medical language and abbreviations

Education

High school diploma or GED

Job description

Order Entry Pharmacy Technician - 2nd shift

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Order Entry Pharmacy Technician - 2nd shift

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Careers close to home and your heart

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

LIFE AT SYNCHRONY

Careers close to home and your heart

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

JOIN TEAM SYNCHRONY

Enters incoming orders for pharmacy services. Informs customers of the receipt, pricing, shipping dates and delays of orders. Answers and responds to customer inquiries.

Hours: -2nd shift

Duties

• Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
• Verifies and enters physician information into the system.
• Enters new medication orders and enters refills.
• Sorts, correlates and distributes copies obtained from fax machines.
• Receives and responds to customer complaints and/or issues. Forwards escalated concerns to the Order Entry Supervisor.
• Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
• Assists specified departments in the preparation and shipment of orders to designated locations.
• Checks inventory records to determine availability of requested merchandise.
• Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
• Meets Expectations of Excellence for position.
• Supports facilities, departmental goals and the overall objectives of the Company.
• Complies with all laws, regulations and standards of ethical conduct.
• Performs all job duties with a friendly positive and team-oriented approach.
• Complies with all Company policies, procedures, rules and standards.
  
  

Requirements

WHAT WE'RE LOOKING FOR

• Proficient math skills
• Computer knowledge
• Customer service skills
• Telephone etiquette skills
• Able to sit for long periods of time
• Available to work overtime
• Available to work holidays and weekends
• Knowledge of medical language and abbreviations
• Detail oriented
• High school diploma or GED
• CB103
  
  

#pharmacy

#pharmacy

GET IN TOUCH

Bryce [phone]

APPLY NOW

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Pharmaceutical Manufacturing

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