Order Entry Coordinator 1

Pace Analytical Services LLC; City of Albany (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement plan

Paid time off

Life and disability insurance

Tuition reimbursement

Job summary

Pace Analytical Services LLC is seeking a detail-oriented project support professional in Albany, NY. You will coordinate client requests, manage project documents, and act as a liaison between project management, logistics, and clients.

This is a full-time role with a focus on accuracy and timely communication. The position requires 2+ years in customer service, strong Outlook and data-entry skills, and the ability to work independently and collaboratively in a fast-paced environment.

Qualifications

• Associates degree or higher is a plus but not required.
• 2+ years of customer service experience.
• Proficiency with Microsoft Outlook and basic data entry.

Responsibilities

• Organize client requests and project documents.
• Maintain user database to ensure project accuracy.
• Act as a liaison for project needs and guide the client.
• Schedule and input bottle orders based on client sampling needs.
• Assist in developing project objectives, logistics, and other requirements.

Skills

Customer service

Communication

Data entry

Outlook

Coordination

Education

Associate degree

Job description

Shift:Monday through Friday, 10:00 AM - 6:30 PMAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.Compensation: $20.00 per hourHours: Monday through Friday, 10:00 AM - 6:30 PMThe salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.Make an Impact. Build a Career.At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.That's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace could be the perfect place for you.Find Your Place at PaceWe are seeking a highly motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This role offers a pathway to becoming a Project Coordinator 2, or a Team lead.Key Responsibilities:Organize client requests and project documentsMaintain user database to ensure project accuracyAct as a liaison for project needs and provide guidance for the clientDirect client calls and requests to the appropriate departmentSchedule and input bottle orders based on client sampling needsAssist in developing project objectives, logistics, and other requirements.Interpret and apply department policies, taking into account applicable laws and regulations.Contribute to the overall department efficiency, effectiveness, and productivityWork collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve.Required Background/Experience:Associates degree or higher a plus but not required.2+ years of customer service experienceDemonstrates progression of self-management abilities.Microsoft Outlook and basic data entry skillsDesired Soft Skills:Energetic and positive outlook.Ability to work independently and collaborativelyStrong client and relationship management.Ability to work constructively and under pressure.Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.BenefitsWhen you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.Equal Opportunity EmployerPace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.