Order Entry Clerk / Order Processing Specialist

Creative Cup; California; On-site; USD 25,000 - 36,000; Full time

Job summary

Creative Cup is seeking an order entry coordinator to enter customer orders into ERP systems with accuracy and speed. You will verify product codes, quantities, pricing, and delivery details, ensuring stock availability and flagging shortages when needed.

Join a team-oriented environment where you will support sales, inventory, shipping, and finance to resolve discrepancies and maintain precise order records. Strong data-entry skills and attention to detail are essential.

Qualifications

• High school diploma or equivalent; further education in business administration is an advantage.
• Relevant experience in order entry, sales administration, or customer support.
• Accurate typing, data entry, and basic numerical skills.
• Proficiency in spreadsheets and familiarity with ERP or order management systems.
• Strong attention to detail, organization, and communication skills.
• Ability to handle multiple orders and meet processing deadlines.
• Reliability and discretion when handling customer and commercial information.

Responsibilities

• Enter customer orders into ERP or order management systems.
• Verify product codes, quantities, pricing, and delivery details.
• Check stock availability and flag shortages or order exceptions.
• Process approved order changes, cancellations, and corrections.
• Coordinate with relevant teams to resolve missing or inconsistent information.
• Provide order confirmations and communicate status updates.
• Maintain accurate records and follow order processing procedures.

Skills

Data entry

Attention to detail

Organization

Communication skills

Multitasking

Reliability

Discretion

Education

High school diploma

Business administration coursework (advantage)

Tools

ERP systems

Order management

Job description

Enter, verify, and process customer orders accurately and promptly. Coordinate with sales, inventory, shipping, and finance teams to resolve discrepancies and support smooth order fulfillment.

Key Responsibilities

• Enter customer orders into ERP or order management systems.
• Verify product codes, quantities, pricing, and delivery details.
• Check stock availability and flag shortages or order exceptions.
• Process approved order changes, cancellations, and corrections.
• Coordinate with relevant teams to resolve missing or inconsistent information.
• Provide order confirmations and communicate status updates.
• Maintain accurate records and follow order processing procedures.

Qualifications

• High school diploma or equivalent; further education in business administration is an advantage.
• Relevant experience in order entry, sales administration, or customer support.
• Accurate typing, data entry, and basic numerical skills.
• Proficiency in spreadsheets and familiarity with ERP or order management systems.
• Strong attention to detail, organization, and communication skills.
• Ability to handle multiple orders and meet processing deadlines.
• Reliability and discretion when handling customer and commercial information.