Order Entry Administrator

Socket.dev; Fremont (CA); On-site; USD 32,000 - 43,000; Full time

Job summary

IEM in Fremont, CA is seeking an Order Entry Professional to support the sales team by processing customer orders efficiently.

You will review paperwork, enter orders into INFOR, collaborate to resolve issues, and handle order changes. This role requires accuracy, strong communication, and the ability to multi-task.

A high school diploma and 1–3 years experience are preferred; MS Office skills and INFOR knowledge are a plus.

Qualifications

• High school diploma or GED required.
• 1–3 years of experience entering technical/custom purchase orders in manufacturing is preferred.
• Proficient in MS Office; INFOR experience is a plus.

Responsibilities

• Enter orders into INFOR accurately and ensure they reach the right parties.
• Review contracts and order paperwork for completeness and accuracy.
• Support sales team by handling order-related calls and paperwork.
• Resolve processing issues quickly to minimize delays.
• Create INFOR entries for new materials/components.

Skills

Detail oriented

Verbal and written communication

Prioritize workload

Time management

Organizational skills

Education

High school diploma or GED

Tools

INFOR

MS Office Suite

Job description

Location: Fremont, CA

Reports To: Order Entry Team Lead

Pay Rate: $27.00

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

PURPOSE OF POSITION:

This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.

ESSENTIAL FUNCTIONS:

• Work with Sales Representatives to obtain necessary paperwork required for each order
• Review contracts and order paperwork for completeness and accuracy
• Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties
• Work with appropriate parties to quickly resolve issues that delay time in processing
• Responsible for creating entries in INFOR system for new materials/components
• Be able to problem solve discrepancies by using available resources within company means
• Process order change notices in a timely manner
• Answer incoming calls in support of sales team
• Additional order entry tasks/projects, as needed

COMPETENCIES:

• Must be detail oriented
• Strong and effective verbal and written skills
• Ability to prioritize workload and work under pressure
• Strong organizational and administrative skills
• Time Management

EDUCATION AND EXPERIENCE:

• High school diploma or GED required
• 1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred
• Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
• Experience with INFOR software is a plus
• Excellent written and oral communications skills
• Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
• Professional and pleasant phone manner to service incoming and outgoing calls
• Proficiency in use of computers and software
• Ability to take direction and work independently
• Ability to maintain a positive attitude under stress

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.