Order Entry Administrator

Industrialelectricmanufacturing; Fremont (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

IEM is seeking an Order Entry specialist in Fremont, CA to support the sales team by processing customer orders accurately and promptly in the INFOR system.

Responsibilities include reviewing paperwork, entering orders, resolving issues, and handling calls. The role requires attention to detail, strong communication, and MS Office proficiency; INFOR experience is a plus.

Qualifications

• High school diploma or GED required.
• 1-3 years of experience entering technical/custom purchase orders in manufacturing preferred.
• Excellent working knowledge of MS Office (Word, Excel, PowerPoint, Project).
• Experience with INFOR software is a plus.
• Excellent written and oral communication skills.
• Ability to prioritize and multi-task for efficiency without sacrificing accuracy.
• Professional and pleasant phone manner for service calls.
• Proficiency with computers and software in daily tasks.
• Ability to take direction and work independently.
• Maintain a positive attitude under stress.

Responsibilities

• Work with Sales Representatives to obtain paperwork required for each order.
• Review contracts and order paperwork for completeness and accuracy.
• Enter orders into INFOR and ensure completion is sent to relevant parties.
• Collaborate with teams to quickly resolve processing delays.
• Create INFOR entries for new materials/components.
• Resolve discrepancies using available company resources.
• Process order change notices in a timely manner.
• Answer incoming calls in support of sales team.
• Perform additional order entry tasks/projects as needed.

Skills

detail oriented

verbal & written skills

prioritize workload

organizational skills

time management

Education

High school diploma or GED

Tools

INFOR

MS Office Suite

Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Location: Fremont, CA

Reports To: Order Entry Team Lead

Pay Rate: $27.00

PURPOSE OF POSITION

This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.

ESSENTIAL FUNCTIONS

• Work with Sales Representatives to obtain necessary paperwork required for each order
• Review contracts and order paperwork for completeness and accuracy
• Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties
• Work with appropriate parties to quickly resolve issues that delay time in processing
• Responsible for creating entries in INFOR system for new materials/components
• Be able to problem solve discrepancies by using available resources within company means
• Process order change notices in a timely manner
• Answer incoming calls in support of sales team
• Additional order entry tasks/projects, as needed

COMPETENCIES

• Must be detail oriented
• Strong and effective verbal and written skills
• Ability to prioritize workload and work under pressure
• Strong organizational and administrative skills
• Time Management

EDUCATION AND EXPERIENCE

• High school diploma or GED required
• 1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred
• Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
• Experience with INFOR software is a plus
• Excellent written and oral communications skills
• Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
• Professional and pleasant phone manner to service incoming and outgoing calls
• Proficiency in use of computers and software
• Ability to take direction and work independently
• Ability to maintain a positive attitude under stress

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

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