Order Desk & Returns Specialist

JAM Industries; Southaven (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package: health

Wellness Incentive Program

401(k) / RRSP

Job summary

JAM Industries in Mississippi is seeking a warehouse associate to handle returns and RMAs, perform inventory put-away, and ensure accurate stock control. You will operate RF-scanned systems and various pallet-jack equipment while supporting parts and receiving duties.

The role requires forklift experience, GED or high school diploma, and the ability to work in a fast-paced environment with attention to detail and strong customer service skills.

Qualifications

• Minimum of a GED or High School Diploma; Associate's degree is a plus.
• Intermediate computer skills and familiarity with RF scan-guns.
• 3+ years in returns/RMA-related roles.
• 1+ year forklift experience; certification preferred.

Responsibilities

• Handle product returns and Distribute RMAs.
• Perform put-away of merchandise and parts.
• Identify inventory discrepancies in Service Stock.
• Safely operate order picker, reach truck, sit-down counterbalance, or powered pallet jack.
• Receive, transfer, and verify UPC-labeled inventory using an RF scan-gun.
• Assist in parts department support, receiving, and picking.

Skills

Microsoft Office

Communication

Organization

Teamwork

Customer service

Attention to detail

Fast-paced

Sense of urgency

Lift 50 lbs

Stand/walk

Overtime

RF scan-gun familiarity

Education

GED or High School Diploma

Associate's degree asset

Tools

RF scan-gun

Forklift

Job description

JAM Industries in Mississippi is seeking a warehouse associate to handle returns and RMAs, perform inventory put-away, and ensure accurate stock control. You will operate RF-scanned systems and various pallet-jack equipment while supporting parts and receiving duties.

The role requires forklift experience, GED or high school diploma, and the ability to work in a fast-paced environment with attention to detail and strong customer service skills.