Order Coordination & Customer Success Specialist

Valence; Grove (OK); On-site; USD 42,000 - 65,000; Full time

Job summary

Valence in Grove, OK seeks an order coordinator to ensure on‑time delivery by reviewing MRP data and aligning POs with work orders. The role involves rapid customer updates and clear communication for additional drawings or items required for processing.

You will coordinate with production to obtain ECDs, prepare orders for shipment, and generate daily order reports for production teams, supporting smooth operations and on-time fulfillment.

Responsibilities

• Review the MRP system to ensure customer order due dates are in line with required delivery dates.
• Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly.
• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame.
• Communicate with customers on any additional blue prints, drawings, or other items needed for processing.
• Coordinate with production on obtaining ECD's for orders.
• Prepare orders in ship out or other areas as needed.
• Develop daily reports on orders and communicate with production.

Job description

Valence in Grove, OK seeks an order coordinator to ensure on‑time delivery by reviewing MRP data and aligning POs with work orders. The role involves rapid customer updates and clear communication for additional drawings or items required for processing.

You will coordinate with production to obtain ECDs, prepare orders for shipment, and generate daily order reports for production teams, supporting smooth operations and on-time fulfillment.